McDonald's

3.0
1916 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2684 Main St W, Snellville, GA
30078, United States

Hours

Reviews

3.0
1,916 reviews
5 stars
516
4 stars
321
3 stars
275
2 stars
204
1 star
600

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned food being served cold, stale, or poorly prepared, with several customers expressing disappointment.

Cleanliness

The restaurant's cleanliness was a common concern, with reports of dirty dining areas and restrooms.

Customer Experience

While some customers praised individual staff members for their service, overall experiences were marred by negative interactions and lack of accountability from management.

Drive-Thru Efficiency

The drive-thru service was often criticized for being slow and inefficient, with customers frequently having to wait excessively for their orders.
  • CC
    Cj Jackson (Ceejay)
    4 days ago
    1.0
    Manager black man overruning his shoes always has a nasty attitude and loves to threaten customers with calling the police. This is the only mcdonalds that I know always has the police there always the rude always takes the longest to move their drive thru BUT always wants to give their customers problems..... if its not him its the short Hispanic woman on mornings with the glasses. I've witnessed her tell a newbie at the front register in front of customers "Youre going to have to get this right on your own I cant keep helping you and the drive thru too like youre stupid or something"..... the poor boy felt so embarrassed and asked me and another customer to please not worry about it he would be ok bc he has to have a job. So, please dont not send your kids to this mcdonalds for a first job bc they treat them and their customers any kind of way as well as they dont take the proper timing to help one learn obviously before they throw them alone to just figure it out.....
  • JB
    Jacqueline Bellinger
    Nov 17, 2025
    2.0
    They had great customer service but food was nasty. Fries had old oil taste ( but were hot), the drinks were cold but had no taste.
  • TT
    THE NADAL TEAM
    Nov 14, 2025
    1.0
    7 minutes in front of the counter with no acknowledgment from staff. Decided to walk away. I’m loving IT!!!
  • CC
    Crystal Cotton
    Nov 10, 2025
    1.0
    I had ordered a spicy Mcchicken and the chicken looked like it had been recooked multiple times it was super dark brown on the outside. Plus it tasted greasy as can be, super small piece of chicken as well. I also got large fries and it wasn't even filled up half way.
  • FH
    Foster Family Haven
    Nov 9, 2025
    1.0
    Wow..this is the SLOWEST McDonald's in Georgia! Took 20 minutes to get a dine-in egg mcmuffin. Had others coming in from the drive thru saying they'd been waiting for their food for 30 minutes! Time to close down...even IHOP and Dennys is faster! Also saw a guy come in from the drive thru pissed off his eggs were burnt up. He cussed them out. And the staff laughed about after he left. This staff is horrible. I went at 1030am on a Sunday. Retrain or fire the entire crew! SMH.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2684 Main St W, Snellville, GA?

McDonald's is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it operates 24 hours.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:15 AM to 10:45 PM at this McDonald's.