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Krispy Kreme

3.3
(1238 reviews)

Business Details

1635 Scenic Highway, Snellville, GA
30078, United States
(678) 430-7767
https://site.krispykreme.com/ga/snellville/1635-scenic-highway

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Snellville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
1635 Scenic Highway, Snellville, GA
30078, United States

Hours

Reviews

3.3
1,238 reviews
5 stars
537
4 stars
150
3 stars
84
2 stars
87
1 star
380

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Product Availability

Customers frequently reported that many advertised donuts were unavailable, leading to disappointment.

Quality Issues

Several reviews mentioned issues with the quality of donuts, including raw dough and poor taste.

Order Fulfillment

Many customers experienced problems with their orders, including receiving incorrect items or incomplete orders.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their kindness and helpfulness.
  • RY
    Randy Young
    2 days ago
    1.0
    The customer service was horrible. The manager Jamel does not handle problems well. The lil girl that was working the window tonight at this time is a bad worker. She doesn’t communicate well and the attitude is crazy bad. The donuts also wasn’t made well. They were misshaped, smaller than I ever had and order was wrong. Even with the hot sign on.
  • CE
    Christina Estrada
    Feb 23, 2026
    5.0
    The donuts literally melt in your mouth. So decadent. The restaurant was clean. The service was good.
  • AW
    A WII
    Feb 23, 2026
    1.0
    I really like Krispy Kreme, the franchise, & overall quality/taste of their donuts. However, this particular location rarely ever has the seasonal donuts. I’ve gone morning, afternoon, evening, night, and have never been able to get seasonal donuts. Added, the last dozen that I got, the donuts were not done.
  • KW
    Karen Westbrook
    Feb 13, 2026
    1.0
    I picked up some valentines donuts for my employees and they looked horrible AND I wanted to get a caramel vanilla iced latte and they said their machine was down and they were very rude at the window when I picked up my order…more than likely won’t be going back to this location
  • SC
    Scott and Kirsten Carlisle
    Feb 9, 2026
    2.0
    Made an online order for the football specialty donuts because it’s my son’s birthday. Used points then when I arrived I was told all they had available were the glazed donuts. The two stars are because the manager was very apologetic but did blame the online platform for not selling out the donuts. Was told to come pick them up the next morning and ended up with donuts that looked and tasted awful. Please do better

Brand Certified Facts from Krispy Kreme

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Certified March 01, 2026Yext Knowledge Graph
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