Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Snellville.
Many customers reported poor and rude service, with several instances of staff being unhelpful or dismissive.
Product Availability
Frequent complaints about being out of stock on popular donuts and issues with online orders not being fulfilled.
Quality Issues
Customers noted inconsistent quality, including stale donuts, raw dough, and incorrect orders.
Cleanliness
Some reviews mentioned cleanliness issues, including reports of pests in the preparation area.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and delicious hot donuts.
CT
Carolyn Thompkins
Nov 17, 2025
1.0
I've been there twice within a month. And every time I purchase two donuts. I whined up throwing them out because it tastes like the grease is old. Please change you Grease on a regularly.
ED
Erika Doria
Nov 14, 2025
2.0
Got a dozen donuts and they messdup my order... they gave me 4 wrong donuts!!!! :( not going back there!!!!
AM
Amber Mujkic
Nov 10, 2025
2.0
So I gave it two stars only because the staff was nice to me. I got three donuts the new York Cheesecake, biscoff cookie, and Oreo cookies and cream. All three has almost no filling and the dough was still raw in places. This is the second time this happened. I don't recommend this location due to the consistent issues with raw dough, however the one on pleasant Hill is not bad.
TL
Timika Lewis
Nov 8, 2025
4.0
My son really wanted Krispy Kreme so we placed an order online. It was received. We get there it starts to get crowded but I sent my son in to get them at the pick up time. He was told they didn't have what we ordered so I went in, since it was packed I had to wait, after awhile I just went to the front and Ester explained that they were short staffed and sold out of my order which I didn't understand how my order went through when they usually show unavailable items when you order. she them proceeded to tell me i needed to come earlier if I wanted certain flavors, i explained to her that my order went through so i shouldn't have had to come earlier. I asked for a refund she then tells me it would be another 10 mins for a refund despite me having to wait 20mins already to be told they don't have my order. The only reason i gave 4 stars is because Travis the gentleman to do the refund came up and though he told me i had to wait awhile for him to do the refund he was kind enough to still give me the promotion for $2 dozen, I also applaud him as it seemed he had to juggle many jobs and he still was very kind despite it seeming overwhelming. Ester made it clear they were only doing the $2 as a favor to me but to me it was just making it right, I believe though she seems to mean well her customer service could be a little better. I appreciate Travis keeping his word and though busy my refund was emailed 10 mins later.
DG
David Griffin
Nov 7, 2025
1.0
830 on a Saturday night and they are completely out of every donut except some glazed. The cashier at the drive-through window said they’re concentrating on supplying the stores. It is no wonder that the company lost $441 million in one quarter. Do better. Two dollars for a glazed donut is absurd
What are the delivery hours at Krispy Kreme Snellville?
Delivery is available from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
When does the drive-through at Krispy Kreme Snellville open and close?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and stays open until 11:00 PM on Friday and Saturday.
What are the pickup hours for orders at Krispy Kreme Snellville?
You can pick up orders from 6:00 AM to 9:45 PM Monday through Thursday and Sunday, with extended hours until 10:45 PM on Friday and Saturday.
Does Krispy Kreme Snellville offer online ordering for pickup or delivery?
Yes, you can order online for pickup or delivery through their website at https://ordering.krispykreme.com/.
What are some of the popular specialties available at Krispy Kreme Snellville?
Popular specialties include doughnuts, coffee including iced and frozen drinks, breakfast items, desserts, and hot drinks.
What is the price range and attire typically expected at Krispy Kreme Snellville?
The price range is budget-friendly (ONE), and casual attire is appropriate when visiting.
What payment options are accepted at Krispy Kreme Snellville?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Krispy Kreme Snellville family-friendly and accessible?
Yes, the location welcomes families and the LGBTQ community and features wheelchair accessible restrooms and free parking lots.
Are there nearby places to visit around Krispy Kreme Snellville?
Yes, nearby places include Pollo Tropical for Latin American cuisine, Best Buy for electronics, and Lash Fantasy spa for beauty treatments.
How can visiting nearby spots like Pollo Tropical or Best Buy complement my visit to Krispy Kreme Snellville?
You can enjoy a meal at Pollo Tropical before or after grabbing doughnuts, or shop for electronics at Best Buy nearby, making it convenient to combine errands with a sweet treat at Krispy Kreme.
Is there convenient parking available when visiting Krispy Kreme Snellville and nearby shops?
Yes, Krispy Kreme offers free parking lots and there is also free street parking nearby, making it easy to access surrounding stores and restaurants such as Arby’s and Tropical Smoothie Cafe.