Service Speed
Many customers reported slow service, with long wait times for orders, contradicting the brand's 'freaky fast' promise.
Food Quality
Several reviews mentioned issues with food quality, including stale ingredients, improper preparation, and lack of freshness.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Hygiene Concerns
Multiple customers expressed concerns about hygiene practices, including improper food handling and cleanliness issues.
Inconsistency
There were numerous complaints about incorrect orders and inconsistent food quality, leading to customer dissatisfaction.