Jimmy John's

3.8
277 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1850 Scenic Hwy N, Snellville, GA
30078, United States

Hours

Reviews

3.8
277 reviews
5 stars
150
4 stars
35
3 stars
23
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders, contradicting the brand's 'freaky fast' promise.

Food Quality

Several reviews mentioned issues with food quality, including stale ingredients, improper preparation, and lack of freshness.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Hygiene Concerns

Multiple customers expressed concerns about hygiene practices, including improper food handling and cleanliness issues.

Inconsistency

There were numerous complaints about incorrect orders and inconsistent food quality, leading to customer dissatisfaction.
  • DT
    D T
    Oct 23, 2025
    5.0
    Today, we irdered a cater delivery for a staff lunch. I appreciate that the store called to inform me how busy they were and would deliver the order within 30min. The order was perfectly prepared and absolutely delicious! Then, the icing on the cake was the driver returned with extra sides and cookies to apologize for the delay! Way to go a step above! JJ defined hospitality with their actions!
  • MB
    Michael B
    Sep 26, 2025
    3.0
    I did dine in. Gave me wrong sandwich. Apparently mine went out the door with DoorDash. They of course fixed my order **No exaggeration this is hands down the slowest Jimmy Johns I have ever been too. I come often because it’s the closest one. Every time it takes forever
  • CL
    Cody Lloyd
    Aug 17, 2025
    1.0
    I love Jimmy John’s. Idk what happened at this location but all the good staff left. Walked in and no one was even there for 15 minutes, even after I called out. I would have left but I had placed an online order before I arrived. When the staff finally showed up they continued talking on their phones and one just walked right back to where ever they were at in the back. It shouldn’t take over 30min for me to pick up a sub. Last time I order Jimmy John’s from this location.
  • RB
    Richard Bryant
    Aug 6, 2025
    1.0
    Guy with locs takes my order while running his finger through his hair. Then proceeds to construct my sandwich without washing his hands or wearing gloves. I sure hope that I don't become I'll from his dirty hands on my sandwich!!!
  • SC
    SirCow Clan
    Aug 6, 2025
    1.0
    Only customer in-store, freaky slow. Ordered a slim sandwich. That's just meat cheese, don't even have to gut bread, then wrap. How come it takes 10mins and you want a tip too.