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Jimmy John's

3.8
(278 reviews)

Business Details

1850 Scenic Hwy N, Snellville, GA
30078, United States
(770) 985-3838

About

Sandwich Restaurant

Location

Jimmy John's
1850 Scenic Hwy N, Snellville, GA
30078, United States

Hours

Reviews

3.8
278 reviews
5 stars
150
4 stars
35
3 stars
24
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Several reviews mentioned issues with food freshness and quality, including complaints about bland sandwiches and improper preparation.

Hygiene Concerns

Multiple customers expressed concerns about hygiene practices, including unwashed hands and hair found in sandwiches.

Customer Experience

Many customers noted a lack of friendliness and engagement from staff, leading to a negative dining experience.

Mixed Reviews

While some customers praised the food and service, many others had consistently negative experiences, indicating a decline in quality.
  • ML
    Michael Lerma
    Feb 15, 2026
    3.0
    Store advertises the combo $1+ all over but apparently doesn't work, very upsetting, just opted in for the sandwich alone. Didnt cut my sandwich like I asked and wasn't very tasty.
  • DT
    D T
    Oct 23, 2025
    5.0
    Today, we irdered a cater delivery for a staff lunch. I appreciate that the store called to inform me how busy they were and would deliver the order within 30min. The order was perfectly prepared and absolutely delicious! Then, the icing on the cake was the driver returned with extra sides and cookies to apologize for the delay! Way to go a step above! JJ defined hospitality with their actions!
  • MB
    Michael B
    Sep 26, 2025
    3.0
    I did dine in. Gave me wrong sandwich. Apparently mine went out the door with DoorDash. They of course fixed my order **No exaggeration this is hands down the slowest Jimmy Johns I have ever been too. I come often because it’s the closest one. Every time it takes forever
  • BJ
    Bonny Jordan
    Mar 4, 2025
    1.0
    Tried to do the promo for toasted Tuesday. The Web site is terrible it wouldn't accept the code and said I had to create an account. I did and then it wouldn't accept it a second time stating I already used it!!! Not much of a promo if they block me from using it!!!!!
  • CM
    Chris Mikaela
    Jun 22, 2024
    2.0
    Freaky fast is a thing of the past and they need to quit marketing it. Waited over half an hour for two subs. Two families were here before us and there’s no telling how long they were waiting. We watched as they made every single online order before ours. Even ones that came through after we placed ours.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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