Dunkin'

3.2
344 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Snellville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3455 Centerville Hwy, Snellville, GA
30039, United States

Hours

Reviews

3.2
344 reviews
5 stars
137
4 stars
44
3 stars
31
2 stars
28
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Many customers reported stale or burnt food items, with complaints about the freshness of donuts and other menu items.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, leading to customer frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean food preparation areas.

Mixed Experiences

While some customers praised specific staff members and had positive experiences, the overall sentiment was negative, indicating inconsistency in service and product quality.
  • KB
    Kory Benn
    Nov 12, 2025
    2.0
    Trouble never will go here again
  • VF
    Valarie Freeman
    Oct 28, 2025
    2.0
    Wasn't busy but my order was wrong. Went back for another sandwich and then my sandwich was wrong. Did I mention the young man gave me someone's elses order when I arrived at the window and then asked for it back. I was the passenger. I will not be back
  • JM
    Juan Martinez
    Oct 20, 2025
    1.0
    Dunkin’ Donuts Where Customer Service Goes to Die I ordered a sandwich and what I got was completely burnt the entire thing was black and disgusting. When I called the store to complain, the person who answered was rude and acted like it wasn’t a big deal. That’s ridiculous. If management or HR doesn’t reach out about this, it’ll just prove how careless this company really is. This was hands down the worst food and customer service I’ve ever experienced.
  • SL
    Sarah Lynn (Lynn)
    Oct 19, 2025
    1.0
    This Dubkin is the absolute worst!! Every single time I order from here, half of my order is missing!! They can’t care less to read the order details and I’m tired of it. This location truly SUCKS!
  • PL
    Peace And love
    Oct 7, 2025
    1.0
    Wanted to get coffee for the long drive. Had ONE car in front of me and when it was my turn at first a lady responded and as soon as I started to order an older man responded screaming HOLD ON THERES ALOT PEOPLE HERE AND IM THE ONLY ONE. I get it honestly its frustrating and overwhelming but you do not respond screaming to me asking me to wait. If you cant handle constumer service dont work period

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Snellville, GA?

Dunkin' in Snellville is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.