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Dunkin'

3.2
(357 reviews)

Business Details

(470) 275-4102
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Snellville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3455 Centerville Hwy, Snellville, GA
30039, United States

Hours

Reviews

3.2
357 reviews
5 stars
144
4 stars
45
3 stars
31
2 stars
30
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of assistance.

Food Quality

Customers frequently complained about stale or cold donuts and poorly prepared food items.

Consistency

Many customers noted inconsistency in drink preparation and order accuracy, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions within the store, impacting the overall dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed their food and drinks.
  • SB
    Shannan Brown
    5 days ago
    5.0
    Food was hot and fresh. Fast service
  • BB
    B'Jae Johnson (B'Jae)
    Jan 26, 2026
    5.0
    Coffee always fresh and hot but doughnuts leave something to be desired. Recipe change they are hard somedays I have to ask them to heat up .
  • RJ
    Robert J
    Jan 21, 2026
    4.0
    I always order a frozen Mocha coffee when I visit a Dunkin, and I can never find consistency between them. My drink is never the same. Even if I got back to the same one.
  • AS
    Allen Scott
    Jan 11, 2026
    1.0
    The store is nasty on the inside,crumbs ans food droppings, give me mice somewhere. The workers are young and obviously in patient. I asked one about redeeming my giftcard she shrug her shoulders and act as she didnt know anything after saying im not sure. No positive energy, smiles or welcoming demeanor from any of the employees
  • DS
    Dianna Stephens
    Dec 23, 2025
    2.0
    This location is on my way home and I've stopped a few times. My coffee and lattes are always good, my breakfast sandwiches are as well. However, it's a donut shop and my donuts are always horrible. I will never get them from here again, I will drive to Krispy Kreme or just stop by the Publix bakery for fresh donuts. This location always mixes them up when you order more than just glazed or iced. It's never the flavors I asked for and the donuts with fillings have the smallest amount in the middle! Your just eating a mouthful of dry donut and get one bite with the actual filling in it. That's not what I paid for. They don't feel fresh made and if I order certain flavors to satisfy everyone I'm ordering for it's a disappointment when their wrong and someone gets left out. If you work in a place that's primary buisness is donuts, learn your product, bake them fresh daily and fill them properly. Make sure you are putting the proper donuts in the box and giving people what they pay for.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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