Business Details
About
Mexican Restaurant
Chipotle Snellville President Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,393 reviews
5 stars
578
4 stars
291
3 stars
148
2 stars
88
1 star
288
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of courtesy and engagement.
Food Quality
Numerous reviews mentioned issues with food quality, including undercooked rice, stale ingredients, and inconsistent portion sizes.
Availability of Items
Customers frequently noted that the location often runs out of key menu items well before closing time, leading to frustration.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty dining areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences to be had.
- LMLax ManNov 12, 20251.0This is what I got for $27 on a DoorDash order. 3 pieces of chicken, maybe 4 pieces of lettuce and mostly the little bit of rice that couldn’t cover the bowl. Yes, this is the entire portion, I haven’t even taken a bite out of it. Like my fork?
- SHsadia hNov 8, 20251.0Ordered quesadilla it was so dry my teeth from chewing they didn’t add any sides no sauces, the meat was cold and no flavor
- KRKimberly RettieNov 3, 20251.0Do not eat here if you want to get sick!!!! I went here, day before Labor Day for lunch!!! I went to the bathroom multiple times, was a first time customer here! 2 months later caused me to spend today $155 on medication and missed working going to dr appt and missing work Wednesday for another doctor appointment!! And had issues ever since eating at this place !!!
- GTGaaBriel TaylorOct 28, 20251.0I’ve been to this location two times the first time my boyfriend went and got my food mind you he got there at 10pm they close 11 they had nothing out everything put up or they were out ok we went again 10/27/25 we got there around 930 pm they once again they close at 11! Everything was being put up closed down they was out off stuff nothing was warm or close to it they are always closing down well before closing time I can see if it 10:40 and u shutting it down but but damn it’s still 9 and to barley have anything out u would think they close at 10 they way they be shutting it down so damn early
- EEEyitemiOct 24, 20253.0I love Chipotle. This establishment is nice, but I’ve always had pretty bad experiences with Kallima and a Hispanic guy with short black hair. They’re very passive-aggressive and they don’t make me feel welcome at all. I always just get nervous asking for something from them because they roll their eyes and make it a bigger deal than it is. They just don’t want to do their job it seems, so hopefully they see this and learn to work on it because this should not be happening every time they work. I don’t understand how they’re mad over the job they chose to work at
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Snellville President Commons?
Chipotle Mexican Grill in Snellville President Commons is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Snellville President Commons offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Snellville?
The restaurant is located at 1650 Scenic Highway S, Gwinnett, Snellville, GA 30078, in The Home Depot Shopping Center.
Can I order online or through an app for Chipotle Snellville President Commons?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What is the food philosophy of Chipotle Mexican Grill in Snellville?
Chipotle focuses on serving responsibly sourced, classically-cooked real food made from 53 real ingredients, without artificial colors, flavors, or preservatives.
Does Chipotle Snellville engage on social media?
Yes, they have a presence on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter.
What nearby places can I visit before or after dining at Chipotle Snellville?
Nearby you can visit Hamilton and Monroe Grooming for a haircut, Kroger Fuel Center for gas or coffee, or the dressbarn for shopping.
Are there other dining options near Chipotle Mexican Grill in Snellville?
Yes, nearby you can find Arby's, Wing Factory, Pollo Tropical, and WNB Factory - Wings and Burger for additional food choices.
Where can I get beauty and spa services near Chipotle Snellville President Commons?
Beauty and spa options nearby include Roshna's Lash Beauty Studio, Lash Fantasy, Benefit Cosmetics BrowBar, Ulta Beauty, Salon CalLae', DeZireToBeYou, The Shantastic Hair Life, and Harlem Hustlerz Hairbraiding Studio.
How can customers contact Chipotle Snellville for inquiries or feedback?
Customers can reach out via email at ga.2278.PresidentComns@chipotle.com or by phone at +1 678-836-1183.