Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Feedback on customer service is mixed; while some customers praised friendly staff, many reported rude service and long wait times.
Food Quality
Food quality is inconsistent; some customers enjoyed the meals while others complained about cold, bland, or undercooked food.
Wait Times
Numerous reviews highlighted long wait times, particularly in the drive-thru, with some customers experiencing delays of over 30 minutes.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, indicating a need for improved order accuracy.
Cleanliness
Some customers noted that the dining area was clean, but others mentioned unsanitary conditions and poor management.
LP
Latonya Peele
2 days ago
3.0
Food is always hit and miss here. Always check your food before leaving because orders always wrong or stuff missing. I blame most of it on back management!
DN
DJ Nelson
3 days ago
5.0
Great service, very hospitable, awesome biscuits
CW
cedketa W
Oct 31, 2025
5.0
Great customer service 💯
PB
Paul Bell
Oct 16, 2025
2.0
Food was bland and not hot ,
GP
Green Photography
Oct 4, 2025
1.0
The food is awful. I grew up on Bojangles in North Carolina. The Bojangles on Stone Mountain HWY/US78, is terrible. I’ve tried them 5 times. Each time has been a fail. We got two 2 piece meals today. Chicken tastes like it’s been under the lamp for 2 days. The biscuit was too hard. The fries? Not sure how you mess fries up. Bad. I wish I had time to take the food back. Wasting money in today’s climate is a bad thing.