Arby's

4.0
1105 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2697 Main St, Snellville, GA
30078, United States

Hours

Reviews

4.0
1,105 reviews
5 stars
529
4 stars
267
3 stars
149
2 stars
49
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, stale, or improperly prepared items.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

While some customers praised friendly staff, others experienced rude or dismissive service, leading to dissatisfaction.

Cleanliness

The establishment was noted to be clean and organized by some customers, though others mentioned issues with cleanliness.
  • CS
    Chastity Solomon
    Nov 15, 2025
    1.0
    Count your damn days this location is horrible I left about an hour ago to unwrap I don’t know what was going on at this Arby’s location, but this meal was absolutely disgusting. The customer service was fine, but the food? TRASH. My sandwich was drowned in mayo — and I mean wrapped around the entire sandwich. On the bread, under the bread, on top of the bread, and oozing out the sides like somebody made it blindfolded. There was barely any lettuce, no onions, and the whole thing was so messy I had to take it apart and rebuild it at home on my own bread. That’s ridiculous. I tried calling the store multiple times to let them know, and they didn’t answer the phone once. And the “apple pie shake”? Be for real. It tasted like a plain vanilla shake with nothing apple about it. This location is embarrassing. Zero stars. Zero flavor. Zero effort. I want my money back just off the strength of how disappointing this was.
  • A2
    AyyDJ 23
    Oct 31, 2025
    5.0
    Great experience
  • FL
    Fonda Logan
    Oct 2, 2025
    1.0
    Ordered the beef and cheddar meal. The meat and the bread appeared to be old and the fries were cold and tasted like they were cooked in old grease. Had to throw the meal in the trash because I was afraid to eat it.
  • RJ
    Rachel Jones
    Sep 21, 2025
    1.0
    I placed my order via the drive through. I was greeted nicely and i placed my order. I was asked to pull up to wait on my order, a spicy chicken sandwich. After an extended wait I entered the restaurant to ask about my order. What I received was GARBAGE! The spicy chicken sandwich was cold and rubbery...which let me know it was precooked maybe frozen. It was thawed and heated in a microwave. The complimentary fries I was given by the manager for my extended wait were cold. This location is always a disappointment...I have ordered from this location in the past with the same or similar outcome different menu item. I'm done...I will not return.
  • DB
    D Baylor
    Sep 12, 2025
    3.0
    Establisment was rather clean and organized. Food was cold and seemed to be cooked in old grease. Tender and fries were very dark and extremely crunchy. Seems crew was more focused on having personal conversation over food quality