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Arby's

3.9
(1064 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2697 Main St, Snellville, GA
30078, United States

Hours

Reviews

3.9
1,064 reviews
5 stars
503
4 stars
258
3 stars
144
2 stars
47
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly while others were reported as rude and unprofessional.

Food Quality

Food quality was inconsistent, with many customers receiving cold or poorly prepared meals.

Wait Times

Long wait times reported in drive-thru and for food preparation, leading to customer frustration.

Cleanliness

The establishment was noted as clean and organized, although some customers reported sticky floors.
  • AA
    Alyssa
    Feb 10, 2026
    1.0
    The young lady at the drive and the manager needs a new job asap rude unprofessional but I’m not going to let them upset me and go somewhere else .. 2/10/2026 7:38pm
  • RA
    R Anthony
    Jan 25, 2026
    5.0
    Food was fresh...had a great laugh with the drive trough window lady..🤣
  • CS
    Chastity Solomon
    Nov 15, 2025
    1.0
    Count your damn days this location is horrible I left about an hour ago to unwrap I don’t know what was going on at this Arby’s location, but this meal was absolutely disgusting. The customer service was fine, but the food? TRASH. My sandwich was drowned in mayo — and I mean wrapped around the entire sandwich. On the bread, under the bread, on top of the bread, and oozing out the sides like somebody made it blindfolded. There was barely any lettuce, no onions, and the whole thing was so messy I had to take it apart and rebuild it at home on my own bread. That’s ridiculous. I tried calling the store multiple times to let them know, and they didn’t answer the phone once. And the “apple pie shake”? Be for real. It tasted like a plain vanilla shake with nothing apple about it. This location is embarrassing. Zero stars. Zero flavor. Zero effort. I want my money back just off the strength of how disappointing this was.
  • A2
    AyyDJ 23
    Oct 31, 2025
    5.0
    Great experience
  • FL
    Fonda Logan
    Oct 2, 2025
    1.0
    Ordered the beef and cheddar meal. The meat and the bread appeared to be old and the fries were cold and tasted like they were cooked in old grease. Had to throw the meal in the trash because I was afraid to eat it.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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