Arby's

Reviews

• AW

  Anwar W

  4 days ago
  1.0
  Its friday fed 27th 2026 at 11:44pm. The woman working the drive thru has the absolute worse attitude and customer service. Asking her 1 question had her rudely respond to me. If she doesn't want to work she should stay home. For the managers, your store has good quality food but that doesn't absolve your business from ensuring that your workers treat customers with some level of quality customer service. Its ashame because this how many business go under. Please provide some training and corrective actions for staff who show up and are not pleasant and nasty to your customers.
• MM

  Marisela

  6 days ago
  1.0
  Manager is so lazy and rude to his workers and can’t even start an order, immature weird and no food.. why even work at fast food I also work in customer service and never had a manager act so arrogant.
• CP

  Christopher Perrera

  Feb 17, 2026
  5.0
  My favorite Arby's location of all time.
• JK

  JAMES KIM

  Feb 2, 2026
  1.0
  The order was placed and fully paid for online, with a scheduled pickup time of 10:21 PM. I arrived at the store around 10:23 PM, well before the posted closing time of 11:00 PM. However, upon arrival, both entrance doors were locked, and employees inside were already cleaning and preparing to close. Some lights were partially on, and the beverage machine had already been shut off. After asking to be let in, I entered the store and spoke with the staff. A female employee informed me that the burger I ordered was not available, despite the fact that the order had already been accepted and paid for online. When I asked how this would be handled, there was no response for 1–2 minutes. When I requested that the entire order be canceled, I was told to wait again. After additional waiting, a male employee suggested that I choose a different item instead. With no clear option for a refund at the store, I felt pressured to reorder and selected a similar item, requesting it as a meal. When I returned home and opened the food, the Italian Beef Dip was in extremely poor condition—soggy, mushy, and barely edible, clearly not meeting acceptable quality standards. To summarize the issues: The store was locked before the posted closing time, despite accepting online orders. My paid order could not be fulfilled because the item was “not available.” I was not offered a clear refund option at the store. The replacement food I received was in unacceptable condition.
• EE

  Epic Edventures

  Jan 29, 2026
  5.0
  Clean and food was fresh