Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous reviews highlighted issues with staff professionalism and customer service, including rudeness and unresponsiveness.
Food Freshness
Several customers reported receiving stale or cold food, while others praised the freshness of their meals.
Order Accuracy
Many customers experienced problems with incorrect orders or missing items, leading to frustration.
Cleanliness
The restaurant was noted for being clean and well-maintained by some customers, while others reported unsanitary practices.
Overall Experience
Mixed reviews indicate that while some customers enjoyed their meals and service, many expressed dissatisfaction with their experiences.
BB
Brianna
5 days ago
1.0
Chicken is raw….
LL
Lizzie Lilly
Dec 10, 2025
1.0
The Hispanic cashier (young girl) that was working Drive Thru 12/10/25 evening was very immature and unprofessional. In the middle of placing my order, I can hear her giggling and laughing through the headset. It was beneath me to say something to her at the window. I didn't expect children to get hired these days.
MM
Marah Mcswain
Nov 23, 2025
2.0
Ik it was late and all when I went in but I’m leaving review because of the basic fact that they acted like I was dumb. I used to work at Arby’s and I made a fair share of loaded fries— so I may have memory lapse here but I believe the ingredients are fries , the ranch used on the BLT sandwich , Arby’s red sauce (the one from the beef n cheedar) and the cheese — so help me understand how these kids told me they were out , but let me order my BandC sandwich with fries ..? And a blt ? Like obviously that covers all the ingredients and I don’t appreciate them being dishonest to be lazy . Then on top of that the food thwy did give me was stale . I get it and I try to be kind to those who serve food and all but this is hard earned money and fresh food is the ideal when spending at place like this … 30 min is the holding time for fries after that — you should drop more — I could’ve waited 6 min … let’s get it together or get better workers bc What
SE
Shateeka Evans
Nov 2, 2025
2.0
Young lady at the drive thru with the extra long lashes is very rude. Alisha and Dasani
RM
Robert Milton
Oct 22, 2025
5.0
Ring the bell when you get done if you love it, it's good food for a pretty decent price. As far as fast food goes, I clipped myself a coupon and had the 4 roast beef for $10