Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,440 reviews
5 stars
447
4 stars
303
3 stars
195
2 stars
122
1 star
373
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the attitude of employees.
Food Quality
Many customers reported receiving cold, poorly prepared food, with several instances of incorrect orders and unsanitary conditions.
Service Speed
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exacerbated by understaffing.
Management Issues
Several reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with friendly service and fresh food.
- TWTyler Wesley1 day ago1.0AM Chris is very rude and not helpful at all. He is at the front counter and when i asked for assistance he said baby i’m not working with a very stank attitude. do not recommend and he should not be a assist manager at all
- KJKen Johnson6 days ago5.0I have always had an excellent experience at this location, order has always been hot and fresh!
- AMantwan mossDec 18, 20251.0Extremely disappointed. I was the only person in line and the food i received was cold and old! Smh. Fries were ok (probably re-dropped) I received 2 wimpy half strips of bacon on my "Baconator, and my spicy nuggets were frigid, and tough! $15 I could have spent somewhere else! Im beyond disgusted 😤
- SSStephanieDec 17, 20251.0I wanted something sweet and thought I would try the cinnamon pull apart. I paid for it and was optimistic because it smelled divine and the container was hot only to get home and it was if they covered old bread with icing. The bread was so hard like day old biscuits just hot, hard and sweet. Never again.
- NNNunumcknightNov 30, 20251.0I stopped at this Wendy's location just earlier today. As I was proceeding to ask my daughter what drink she wanted the drive thru person with an aggressive tone. Which sauces I wanted? I just starred at the intercom that person is taking that type of tone while a paid customer is trying to place their order. I pulled out of line my mindset was to park and go in and this lady is she having a bad day. People tend to forget the customer service etiquette when working. Management need to have training classes for their staff as a reminder how to speak to customers. If im not rude to you me being a paid customer shouldn't have to have the type of experience pulling up to place a order. So my review there wasn't one. I took my money elsewhere where I received a nice greeting. Whoever was the lady working today around 11am this morning. I will pray for you
Frequently Asked Questions About Wendy's
Is S. Cobb Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 4932 S. Cobb Drive, Smyrna, GA?
The drive-through is open from 7:00 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on Saturdays and Sundays.
Does the Wendy's location in Smyrna serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on S. Cobb Drive?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment methods.
How can I contact Wendy's Smyrna location for feedback or questions?
You can call them directly at (678) 496-3897, or contact the Customer Care team via live chat or phone at 888-624-8140, or submit feedback through Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for Wendy's Smyrna?
Menu and pricing details are available on order.wendys.com or the Wendy's mobile app, after selecting the Smyrna location.
What nearby restaurants can I visit around Wendy's Smyrna location?
Nearby restaurants include Arby's, Dunkin', Rally's, IHOP, Chipotle Mexican Grill, Creole Orleans, Taco Bell, Monterrey Mexican Restaurant, and Dawg It, offering a variety of dining options you can explore before or after your visit.
Are there any nearby hotels near Wendy's at 4932 S. Cobb Drive?
Yes, hotels such as Comfort Inn & Suites, Country Inn & Suites by Radisson Smyrna, and Country Inn & Suites by Radisson Atlanta Northwest are nearby for convenient accommodation.
Where can I get my car washed near Wendy's Smyrna?
Take 5 Car Wash is a nearby location where you can get your car washed and detailed conveniently close to Wendy's.
Is WiFi available at the Wendy's Smyrna location?
The information provided does not specify WiFi availability. For more details, please contact the restaurant directly.