Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Food Quality
Mixed feedback on food quality; while some customers enjoyed fresh and hot meals, others reported receiving cold or incorrect orders.
Long Wait Times
Many customers experienced long wait times in both drive-thru and dine-in, often leading to dissatisfaction with their overall experience.
Cleanliness and Hygiene
Several reviews raised concerns about cleanliness, including unsanitary conditions in the bathrooms and food preparation areas.
Management Issues
Frequent mentions of poor management practices, including understaffing and lack of training for employees, contributing to the overall negative experience.