Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,427 reviews
5 stars
442
4 stars
301
3 stars
194
2 stars
122
1 star
368
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru.
Food Quality
Customers frequently reported cold, stale, or incorrect food orders, with some mentioning health concerns.
Wait Times
Many customers experienced long wait times, both in the drive-thru and for mobile orders.
Cleanliness
Several reviews pointed out unsanitary conditions, including issues with the bathroom and food handling.
Management Issues
Complaints about management's lack of responsiveness and poor customer service were common.
- AMAniah Muskelly5 days ago1.0terrible staff, nasty attitudes
- TSTravis SchulzNov 7, 20251.0Prices are out of control for fast food. We could go to a sit down restaurant for a couple dollars more per person. Add to that the fact that the food is fast food (poorly made, cheap and often incorrect)…why would anyone go? I tried one time after taking a few years off, and won’t be back again. Worse than the last time I tried. Sad to see Wendy’s slowly go out of business
- BMBraxton MerckNov 2, 20255.0I recently stopped by Wendy’s for a quick lunch, and I what i expected to be a routine fast-food transaction turned into an absolutely outstanding experience. From the moment I stepped up to the counter, I felt genuinely welcomed. The entire atmosphere was incredibly warm and attentive, instantly setting this visit apart from others. The cashier who served me was, simply put, phenomenal. They were the epitome of top-tier customer service: caring, enthusiastic, and clearly dedicated to ensuring my time was valued. In the hustle of a busy lunch hour, it’s easy to feel rushed, but this employee took the time to slow down and focus entirely on my order. They made me feel like the most important person in the restaurant, and that level of personalized attention is truly rare in the quick-service industry. Beyond their wonderful demeanor, the cashier demonstrated exceptional helpfulness by proactively pointing out the best current deals and promotions. They actively helped me save money and maximize my meal without me even having to ask, turning a simple order into a value-packed transaction. This proactive and helpful approach added significant value to the entire experience. The service could not have been any better, making it the most pleasant fast-food visit I’ve had in a long time. It was a flawless execution of hospitality and speed.
- BFBrian FichtnerOct 28, 20252.0Asked for an itemized receipt and they gave me garbled unreadable mess. I asked for one that I could read and they said "not happening "
- DWdarrell watkinsOct 25, 20252.0I doordash sometime for a lil exercise because I'm disabled one of my tickets. They ordered from Wendy's on Fairburn road and Lee road because of the attitude of some of the people at Thornton road Wendy's were very nasty and they never get their order right!! To be honest they're scared they may be nasty with they're food!! And I've heard some other complaints since then on how may some of the people's attitudes are I wished I knew the who I could reach the owners and let them know cuz I really would!! I've never ran across behavior like that once in a while but not like hers
Frequently Asked Questions About Wendy's
Is S. Cobb Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Smyrna, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Smyrna, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (678) 496-3897.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S. Cobb Wendy’s serve breakfast?
Yes, this Wendy’s location in Smyrna, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 4932 S. Cobb Drive, Smyrna, GA?
The drive-through is open from 7:00 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on Saturdays and Sundays.
Does the Wendy's location in Smyrna serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on S. Cobb Drive?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment methods.
How can I contact Wendy's Smyrna location for feedback or questions?
You can call them directly at (678) 496-3897, or contact the Customer Care team via live chat or phone at 888-624-8140, or submit feedback through Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for Wendy's Smyrna?
Menu and pricing details are available on order.wendys.com or the Wendy's mobile app, after selecting the Smyrna location.
What nearby restaurants can I visit around Wendy's Smyrna location?
Nearby restaurants include Arby's, Dunkin', Rally's, IHOP, Chipotle Mexican Grill, Creole Orleans, Taco Bell, Monterrey Mexican Restaurant, and Dawg It, offering a variety of dining options you can explore before or after your visit.
Are there any nearby hotels near Wendy's at 4932 S. Cobb Drive?
Yes, hotels such as Comfort Inn & Suites, Country Inn & Suites by Radisson Smyrna, and Country Inn & Suites by Radisson Atlanta Northwest are nearby for convenient accommodation.
Where can I get my car washed near Wendy's Smyrna?
Take 5 Car Wash is a nearby location where you can get your car washed and detailed conveniently close to Wendy's.
Is WiFi available at the Wendy's Smyrna location?
The information provided does not specify WiFi availability. For more details, please contact the restaurant directly.