Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Smyrna, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Smyrna pizza for any occasion. Call us for pizza delivery in Smyrna or stop by 2697 Spring Road SE for carryout to order the best pizza in Smyrna, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.4
331 reviews
5 stars
143
4 stars
49
3 stars
24
2 stars
23
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their friendliness and helpfulness, many reported poor service, including rude interactions and lack of responsiveness to issues.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to significant customer dissatisfaction.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their meals, while others complained about undercooked or poorly made pizzas.
Delivery Issues
Several customers experienced delays and problems with delivery, including cold food and incorrect orders, contributing to a negative overall experience.
Cleanliness and Professionalism
Concerns were raised about cleanliness and professionalism among staff, with reports of employees not following hygiene practices and being inattentive.
- GGGracey GoncalvesNov 4, 20253.0This is just wrong
- WHWilliam Harris-PrincetonOct 4, 20255.0The team here is incredibly friendly, and their leader, Heather, is exceptional. She provided an outstanding customer experience despite a minor inconvenience (our pizza was cut wrong). I thoroughly enjoy this location, the fantastic team, and Heather’s exceptional service!
- PAPamela AskerneeseOct 4, 20254.0I orders “stuffed crust (pepperoni pizza extra cheese! I got a medium extra cheese! Medium,pepperoni with cheese!
- MJMuhamad JallowOct 1, 20255.0I want to give special recognition to a young lady named Lexi at this location. She had one above and beyond when a mistake was made on my order, and I believe she has unbelievably good customer service and a future in whatever she chooses to pursue. Because of people like her, Papa John’s will continue to earn my business
- KMKaska MiskolcziOct 1, 20254.0I'm not sure if it's **how** I order here, or if some of these reviews are unjustified, so here's how I get the best service: (1) Order delivery directly from the app. Not another service, because you'll be punished (2) Expect them to be chronically understaffed, so your pie will typically take an hour, regardless of estimate from the app (3) Tip the delivery person in app, at least 20% (4) Order an atypical pie (we get small pizzas for instance with clean cut), but don't choose the basic pies, like typical large cheese, large pepperoni, etc. because they won't be made fresh. That helps them with their chronic understaffing issue (5) BEST time to order is right before they leave at around 11:30pm, because they are most likely to make it fresh AND to make it right, as they are on their way out (and happiest). Every time, my pizza is actually really good; better than at least half of the places nearby listed as "fine pizza" establishments, so take that for whatever it's worth. Just be more empathetic with people who aren't being paid enough to care about your food. Think about where they are coming from or how they might do business, to then work the "life hacks" above in your favor. Not rocket science.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Smyrna, GA?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.
What are the takeout hours for this Papa Johns location?
Takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:45 PM, and on Friday and Saturday from 10:00 AM to 12:45 AM.
Does Papa Johns Pizza in Smyrna offer contactless delivery?
Yes, they offer no-contact delivery service for customer safety.
What types of food and products can I order from this Papa Johns location?
The menu includes pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Smyrna, GA?
It is located at 2697 Spring Road SE, Ste F, Smyrna, GA 30080.
How can I order Papa Johns Pizza for delivery or carryout in Smyrna?
You can order online via their delivery URL for home delivery or the carryout URL for pickup. Their app links are available on iOS and Android.
Are there any nearby sushi or Japanese restaurants near Papa Johns Pizza in Smyrna?
Yes, Minato Japanese Restaurant is nearby, offering sushi and kosher Japanese cuisine.
What options are available near Papa Johns Pizza for haircuts and beauty services?
Nearby hair and beauty options include Heads R Us Barbershop, ReelCutz_02 beauty salon, Haircuts By Travis LLC, and Lasting Royal Locs spa.
Where can customers find gas stations and convenience stores near Papa Johns Pizza?
QuikTrip gas station and convenience store is located nearby for quick stops before or after your pizza order.
Are there other dining options close to Papa Johns Pizza in Smyrna?
Nearby options include Chin Chin and Panda Express for Chinese and Asian fast food, as well as Sonny's Bar-B-Q for barbecue.