Papa Johns Pizza

2.9
269 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Smyrna, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Smyrna pizza for any occasion. Call us for pizza delivery in Smyrna or stop by 3240 SOUTH COBB DRIVE for carryout to order the best pizza in Smyrna, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3240 SOUTH COBB DRIVE, Smyrna, GA
30080, United States

Hours

Reviews

2.9
269 reviews
5 stars
87
4 stars
33
3 stars
25
2 stars
22
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and unhelpful management responses.

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and pizzas lacking toppings.

Delivery Issues

Frequent complaints about delivery delays, missing items, and poor communication regarding order status were noted.

Cleanliness and Safety

Concerns were raised about food safety practices, including staff not wearing gloves or hair nets during food preparation.

Mixed Experiences

While some customers had positive experiences with quick service and friendly staff, these were overshadowed by the overall negative feedback.
  • SM
    shahid motani
    Nov 2, 2025
    1.0
    I order 2 large thin crust pizza was not good soggy and tasteless will never order again papa jons
  • JJ
    John Jimmerson
    Oct 6, 2025
    1.0
    Horrendous Customer Service… Called to place an order from this location and Howard the acting manager was quickly ready to transfer me to customer service after I told him that their system was having issues with applying a discount code. When I asked for a Jin or Jaret, managers that typically assist me, he then was ready to take my order, but rudely put me a hold without saying anything and came back to the line and said that he would have somebody to take my order. A young lady got on the phone to take my order and was very rude. She obviously needs some coaching when it comes to customer service. When I asked to speak with the manager, Howard completely defended her actions and made every possible excuse for. Even after telling him, my wife and father could overhear her rude behavior, he insisted that she’s very professional. I will never order again from this location.
  • GH
    Guy Harvey
    Oct 5, 2025
    1.0
    I ordered a 2 pizzas and jalapeno bites. After being hung up on for trying to figure why my driver is saying they don't have the order I put on hold for 35 min. The dude then says he wasn't going to remake the order because he didnt "feel like it". After I said why do you work there he hung up in my face again. I'm taking this to corporate trust that
  • BA
    Betty “Yaya & Juju” Aguirre
    Aug 19, 2025
    2.0
    I have ordered from this location a few times, the food has been okay, this time I did receive a undercooked pizza, and another thing that I would like to point out is while I was there waiting to get helped, I observed the two prep cooks that were there preparing the pizzas were not wearing hair net or beard net, what happened to the good manufacturing practices, I’m scared to even know if they were or weren’t wearing gloves.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Smyrna, GA?

Delivery is available every day starting at 10:00 AM. From Monday to Thursday and Sunday, delivery ends at midnight. On Fridays and Saturdays, delivery is available until 1:00 AM.

Can I order pizza for carryout at Papa Johns Pizza in Smyrna?

Yes, carryout (takeout) is available daily from 10:00 AM to 11:45 PM Sunday through Thursday, and until 12:45 AM on Fridays and Saturdays.