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Papa Johns Pizza

2.9
(277 reviews)

Business Details

3240 SOUTH COBB DRIVE, Smyrna, GA
30080, United States
(770) 333-8787

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Smyrna, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Smyrna pizza for any occasion. Call us for pizza delivery in Smyrna or stop by 3240 SOUTH COBB DRIVE for carryout to order the best pizza in Smyrna, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3240 SOUTH COBB DRIVE, Smyrna, GA
30080, United States

Hours

Reviews

2.9
277 reviews
5 stars
89
4 stars
34
3 stars
25
2 stars
22
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses to complaints.

Delivery Issues

Many customers experienced significant delays or issues with their deliveries, often attributed to the use of DoorDash, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned inconsistent food quality, including undercooked or burnt pizzas, incorrect orders, and missing items.

Staff Behavior

There were complaints about staff being unprofessional, including playing around instead of working and not adhering to food safety practices.

Mixed Experiences

While many customers reported negative experiences, a few highlighted positive interactions with specific staff members and satisfactory food quality.
  • RS
    Richard Smoak
    4 days ago
    1.0
    Got the new pan pizza. It was terrible. Toppings were burnt to a crisp and yet somehow the crust on the bottom was undercooked. The guy making pizzas literally had his belly hanging freely out the bottom of his shirt. I’m not fat shaming the man, that’s just gross and unacceptable in a kitchen. I shouldn’t be seeing your belly scraping the prep table while you make pizzas dude. Just wear an appropriately sized shirt. It’s gross.
  • RB
    Ryan Berger
    Feb 23, 2026
    4.0
    The second best of the local chains. Jets is top dog in my opinion.
  • BM
    Brittany Mosley
    Feb 9, 2026
    1.0
    I ordered a pizza from this location, and delivery was outsourced to DoorDash. Unfortunately, the pizza was never delivered. I called the store and waited on hold for approximately ten minutes with no response. When my husband called from a separate number, his call was answered immediately. He explained the situation and was then placed on hold as well. We were told we could either receive a refund or have the order remade; however, the tone of the conversation made it clear that remaking the order was not preferred. When I requested a remake, I was informed it would be at least 30 minutes before they would even begin preparing it despite it already being well over an hour since the original order was placed. The employee I spoke with was rude and unhelpful throughout the interaction. Based on this experience, I would not recommend ordering from this location if you expect timely delivery or responsive customer service.
  • JD
    John Doe
    Jan 25, 2026
    1.0
    This place is a scam. When you order online they take your money and give to door dash. Pizza never came. Called store. They said once they give to dash its not their problem anymore. Door dash didn't show the order so they can't help. Door dash said this happens with corrupt business owners. Beware.
  • SM
    shahid motani
    Nov 2, 2025
    1.0
    I order 2 large thin crust pizza was not good soggy and tasteless will never order again papa jons

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Smyrna, GA?

Delivery is available every day starting at 10:00 AM. From Monday to Thursday and Sunday, delivery ends at midnight. On Fridays and Saturdays, delivery is available until 1:00 AM.

Can I order pizza for carryout at Papa Johns Pizza in Smyrna?

Yes, carryout (takeout) is available daily from 10:00 AM to 11:45 PM Sunday through Thursday, and until 12:45 AM on Fridays and Saturdays.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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