Panera Bread

3.9
1469 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Smyrna is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3625 Spring Hill Parkway SE, Smyrna, GA
30080, United States

Hours

Reviews

3.9
1,469 reviews
5 stars
704
4 stars
326
3 stars
166
2 stars
109
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others display indifference or rudeness.

Food Quality

While many customers praised the freshness and taste of the food, there were multiple complaints about incorrect orders, missing items, and food not meeting expectations.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and food preparation areas, suggesting a need for better maintenance.

Order Accuracy

Numerous customers reported problems with order accuracy, including receiving the wrong items or being informed of item shortages only after ordering.

Atmosphere

The restaurant is generally described as a pleasant place to dine, with good seating and a comfortable environment, although some noted it could be noisy or chaotic during busy times.
  • TG
    Taylor Gilpin
    Jan 1, 2026
    5.0
    The bagel was amazing 👏 soft but still warm. The cashier Jaia was so nice and informative with helping me choose a bagel, couldn't ask for a better server!
  • MW
    Mac Wake
    Dec 27, 2025
    4.0
    Quick and easy, fresh pastries
  • MR
    mindfulness is rare
    Dec 16, 2025
    1.0
    terrible customer service. disgusting kitchen workers
  • TS
    Taylor Knox Sr.
    Dec 12, 2025
    1.0
    No wonder this chain is undergoing major changes! Poor poor service …The level of indifference on display can only be attributed to bad management. It was clear from the start of my visit that the staff could care less whether customers frequent this location or not. When the employees are undervalued by ownership and management they can’t help but undervalue customers.
  • AS
    A Smith
    Dec 6, 2025
    5.0
    It's like this place can do not wrong. I'll love for them to stay this way. So, I can say so far each visit has been an excellent one. Thanks to the staff for getting it right.

Frequently Asked Questions About Panera Bread

Does Panera Bread Smyrna accept reservations?

No, Panera Bread Smyrna does not accept reservations.

What are the delivery hours for Panera Bread Smyrna?

Delivery is available Monday through Friday from 6:30 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 9:00 PM.