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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(1435 reviews)

Business Details

3625 Spring Hill Parkway SE, Smyrna, GA
30080, United States
(770) 319-9010

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Smyrna is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3625 Spring Hill Parkway SE, Smyrna, GA
30080, United States

Hours

Reviews

3.9
1,435 reviews
5 stars
682
4 stars
318
3 stars
163
2 stars
107
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and indifference.

Cleanliness

Concerns about cleanliness, particularly regarding food preparation areas and dining spaces, with reports of mold and dirty surfaces.

Food Quality

Inconsistent food quality; while some enjoyed their meals, others reported issues with incorrect orders, bland flavors, and unsatisfactory presentation.

Order Accuracy

Frequent complaints about incorrect orders and lack of communication regarding item availability.

Atmosphere

Generally positive remarks about the atmosphere, though some noted it could be noisy and crowded.
  • JJ
    Janine Johnson
    Feb 10, 2026
    5.0
    The Cashier this morning, Mishaelle had very good customer service. She knew many of the customers by name and gave everyone a warm welcome when they came in. Great customer service! 😊
  • JP
    Just Pal
    Feb 8, 2026
    1.0
    I can be OCD like but after seeing some residue on all the metal drink pushers (where you put the cup to activate the drink.. I looked at the plastic ice dispenser and seen plenty of mold/mildew whatever you want to call it... Clean that
  • HD
    Houston Deshotels
    Jan 20, 2026
    1.0
    Placed a rapid pickup order because I was in a hurry. Got a notification that my order was ready on my way there. Got to the restaurant and couldn’t find my order. Was told it would be another 10 minutes before it is ready even though I was already notified it was ready. Asked for a refund because I couldn’t wait so I wrote down my order number and was told I’d get an email when the refund was complete. Never received a refund. Feel like I got scammed
  • HD
    Heather M Deschene
    Jan 18, 2026
    1.0
    The ice dispenser on the drink machine had black mold growing on the inside...when we brought it to the employees attention she just tossed out the napkins we use to wipe it out a little and did nothing about it. Another customer took her cup up to the same employee showing her that something black was in her up after getting ice and the employee just shrugged it off like it was nothing.
  • KW
    Katherine Wolf
    Jan 17, 2026
    5.0
    I am attending a festival at a nearby hotel, and I was having difficulty with a delivery app for several large orders. Mashawn at this Panera went out of his way to make sure our group got our food. His kindness, patience, and excellent customer service are commendable! He was my angel of the day and I am so grateful for his hospitality. The food was perfect, our order was correct, and it arrived on time! Thank you!!

Frequently Asked Questions About Panera Bread

Does Panera Bread Smyrna accept reservations?

No, Panera Bread Smyrna does not accept reservations.

What are the delivery hours for Panera Bread Smyrna?

Delivery is available Monday through Friday from 6:30 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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