McDonald's

3.2
2062 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5150 S Cobb Dr, Smyrna, GA
30082, United States

Hours

Reviews

3.2
2,062 reviews
5 stars
620
4 stars
390
3 stars
334
2 stars
191
1 star
527

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Wait Times

Customers consistently reported long wait times for food, often exceeding 30 minutes, even during non-peak hours.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Food Quality

While some customers enjoyed the food when it was fresh, many reported receiving cold or improperly prepared items.
  • BB
    Bob
    2 days ago
    4.0
    Easy to drive by and miss because no big sign. Best to map it.
  • TB
    trellany boynton
    Jan 1, 2026
    3.0
    If this is the McDonald's in mableton before I order my food in the drive-thru the guy said what's up how can I help you so unprofessional when I told him what I want he said what else I just started laughing so did he no restaurant etiquette at all, but my breakfast was hot and fresh in my coffee was good
  • IT
    Imani T
    Dec 11, 2025
    5.0
    This is a very busy place. The staff is not that efficient, however, the food was delicious. The play area is quite nice. Kids really love it.
  • UU
    UNKNOWN
    Dec 10, 2025
    1.0
    I will not return to this location. The employees are rude, arrogant, and downright insubordinate. Customer service is clearly not a priority here
  • NS
    Nurse Slay
    Dec 3, 2025
    1.0
    The drive through girl wanted to be on her phone and was inconvenienced by taking orders. She kept the lines long by placing everyone in line on long holds and not coming back to take orders causing customers to drive up and place orders at window then had an attitude about that as if she didn’t leave people waiting. Smirked instead of apologized throughout conversation. Manager had an attitude because she seemed overworked. Very poor service even for fast food.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Smyrna, GA?

McDonald's in Smyrna operates 24/7 every day of the week, from 12:00 AM to 11:59 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through their delivery URL and supports same day and no-contact delivery.