Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,050 reviews
5 stars
614
4 stars
389
3 stars
333
2 stars
191
1 star
523
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times for food and rude interactions from staff.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Staff Attitude
Customers frequently mentioned rude and unprofessional behavior from staff, including dismissive attitudes and lack of urgency.
Management Issues
Several reviews pointed to poor management practices, including inadequate staff training and failure to address customer complaints.
Cleanliness
There were complaints about the cleanliness of the restaurant, particularly regarding the restrooms and dining areas.
- HDHope Dia6 days ago1.0Ordered around 11:41pm the DBl qtr cheese fries And a medium drink 2 cheese burgers And extra large fries Only got two burritos and fries the young man at the window confirmed my order but gave me the wrong items by the time I got home it was the wrong stuff waste of my money yall check yall items cuz these folks don’t gaf
- AMAniah MuskellyNov 17, 20251.0Terrible service i waited 15 minutes for cold food! then it was hair in my fries. I called the store multiple times and couldn’t get anyone on the phone.
- JEJasmine EchevarriaNov 16, 20255.0Came in on a Sunday night and ordered on the kiosk and our food came out super quickly. I was redeeming some free food and had to do separate orders and they came out before I could place the next one. The girl was really nice about it too even though I know it was a huge inconvenience for her.
- JGJ. Ayerick GriffinNov 13, 20251.0If you use their drive thru you'd better have an hour to kill. And with the new self-service ordering system inside the restaurant there is rarely anyone at the counter so if you try to pick up a mobile order you have to flag down someone in the kitchen which only has a narrow view of the counter. It's gotten so bad lately that even though this is by far the closest location to me, I drive out of my way to other locations rather than endure the wait. The location has a Double Menu Drive Thru lane and a Three Window Pick-up (one pay and two delivery) design but they have never, to my knowledge, utilized the third window as it was intended to help expedite the line during high volume.
- RBRaechal BowenNov 13, 20251.0They say they’re open 24 hours but they decided to close early today around 12am. Pull up to the drive through after paying on the mobile app to get NO response from staff. Someone came out the side door and said “we’re closed!!!!” To everyone in the drive through and shut the door. UNACCEPTABLE! DONT put store hours 24/7 when a manager doesn’t feel like working their scheduled shift. Tried to use my rewards and now, since i redeemed them at a store that didn’t feel like working, i can’t use them ever again. This is completely unacceptable. Also, contacting corporate on the website is a complete JOKE. Something needs to be done about this. Hopefully all staff that HID in the back ignoring customers while they had a line of cars wrapped around the building gets fired!!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Smyrna, GA?
McDonald's in Smyrna operates 24/7 every day of the week, from 12:00 AM to 11:59 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 through their delivery URL and supports same day and no-contact delivery.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24 hours every day.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food via a mobile app?
Yes, you can order from the McDonald's App available on the Apple App Store and Google Play Store.
What pickup options does McDonald's in Smyrna offer?
They provide curbside pickup and delivery options including same day and no-contact delivery.
Where is McDonald's located in Smyrna?
The McDonald's is located at 5150 S Cobb Dr, Smyrna, GA 30082, USA.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Krystal, Chick-fil-A, Bojangles', Subway, Zaxby's, and Rally's, providing you with many dining choices around the area.
What hotels are located near McDonald's in Smyrna?
Nearby hotels include Baymont by Wyndham Smyrna, Baymont Inn & Suites Smyrna, and Knights Inn Atlanta Northwest, which are convenient for travelers visiting the area.
Are there gas stations close to McDonald's for added convenience?
Yes, gas stations such as bp America, bp, RaceTrac, Exxon, Shell, and EZ Trip are close by, making it easy to fuel up when visiting McDonald's.