McDonald's

3.3
2098 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3260 S Cobb Drive, Smyrna, GA
30080, United States

Hours

Reviews

3.3
2,098 reviews
5 stars
688
4 stars
378
3 stars
331
2 stars
182
1 star
519

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Customers frequently reported issues with food quality, including cold, undercooked, or stale items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness concerns.

Staff Attitude

Mixed feedback on staff attitude, with some praising friendly service while others reported rudeness and lack of professionalism.
  • AC
    Adam Chmielewski
    3 days ago
    1.0
    If the owners / restaurant franshcise group is reading this please wake up and see the reviews that are being echo'd. The morning manager Giselle!? on 1/9/2026 Is just like how all the others have said. Beyond rude / incompetent and combative. Her representation of your business is like "spitting in your customers faces"
  • AR
    Andres Rotan
    Jan 1, 2026
    1.0
    Terrible service all together
  • BB
    Bucky Barnett
    Dec 31, 2025
    4.0
    Got 2 number 2s and it was tast
  • SB
    S B-H
    Dec 20, 2025
    1.0
    I don't recommend this restaurant, they never deliver the order well, I went to buy a breakfast and ordered a Mcgrigdle and they didn't put anything on it, it was just the bread, my child got very upset because he was already hungry and I better throw it away, they are very weak, all the staff, I don't recommend it 😡😡😡😡🤬
  • OS
    Omar Salem
    Dec 10, 2025
    1.0
    I was pick up order 854 on 12/10 I came in and ordered a snack wrap meal and 2 cheeseburgers(for full disclose i order 2 cheeseburgers no ketchup no onion shredded lettuce light mayo) I got to my table and realized there was now cheese on my burgers. I went back to the counter and spoke with Dominique she looked and me kinda funny and proceeded to look into the food with out any gloves then takes it back to one of the employees and whispers just put cheese on these ge then went to the back put COLD CHEESE on my burger and hand them back to me. First she opens and looks at them with no gloves then I get the same burgers and cokf cheese. I mean I don't expect excellence for McDonalds but you can do better then that.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3260 S Cobb Drive, Smyrna, GA?

McDonald's at 3260 S Cobb Drive is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers a 24/7 drive-thru service.