McDonald's

3.3
2086 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3260 S Cobb Drive, Smyrna, GA
30080, United States

Hours

Reviews

3.3
2,086 reviews
5 stars
683
4 stars
377
3 stars
330
2 stars
182
1 star
514

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes, leading to frustration and disappointment.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty bathrooms and sightings of pests, indicating a lack of proper cleaning.

Food Quality

Customers experienced inconsistent food quality, with reports of cold, stale, or improperly prepared items.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling disrespected or ignored.

Operational Hours

Customers expressed confusion over the restaurant's operating hours, with reports of early closures and inconsistent service availability.
  • HE
    HerNuggets Est.2015
    3 days ago
    1.0
    The service was terrible, male on drive thru between 2am to 3am was mad at life. He didn’t ask me if I was a reward member, I am. He was unpleasant and rude and probably needs to work when the sun is out. The food was disgusting, reheated fries, dark n hard, filet o’ fish was dark and greasy. Definitely don’t go here if you hungry. They upset, serving reheated food with no sense of urgency. Will not be returning, I’ll drive out the way first.
  • DF
    Destanie Fonoimoana
    Nov 14, 2025
    5.0
    Of all my local McDonald’s I will pass them all to come here. The kids that work here are all professional and sweet, esp compared to spring road. Will keep patronizing.
  • TT
    Tolisa
    Nov 10, 2025
    1.0
    The woman with the Caribbean accent that was the manager yelled and cursed me out because I asked for fresh food. I was served old cold breakfast and simply asked for fresh food. I’m not even understanding why she is a manager nor at work talking to anyone in that manner. I asked for a refund for the entire meal due to at that point i don’t even want the food. She refused to give me her name and refused to give me a receipt showing a refund back to my card. I will also be calling corporate. As I have I have no idea why she was yelling at me and talking to me in that tone of voice. I am disturbed about how I was treated. I will never in my life eat McDonald’s again!
  • JJ
    Jaylin Owens (jaydafool)
    Nov 1, 2025
    1.0
    I just left out of the location. I came in to see if McDonald’s had any new drinks. There was a Mexican lady at the counter. I asked her if you guys had any new drinks. She walked off and didn’t even acknowledge my questions so I walked out and left. there is a standard to customer service that is expected for me to have experience that is not acceptable. And I will be finding the companies website as well to follow up with a personal complaint
  • ZS
    zach schmits
    Oct 28, 2025
    1.0
    Ordered sandwich meal on the mobile app and got pork on my sandwich… highly against my religion to eat and I did not order this. I Did not receive my money back either, and doubt I will. also for anyone who only went for monopoly they ran out of monopoly pieces too to add on and i went out of my way to get a large drink and fry just for them to say they don’t have any… not what my app said when I ordered it. Shame

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3260 S Cobb Drive, Smyrna, GA?

McDonald's at 3260 S Cobb Drive is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers a 24/7 drive-thru service.