Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,175 reviews
5 stars
707
4 stars
404
3 stars
331
2 stars
174
1 star
559
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to negative experiences.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.
Service Speed
Customers frequently complained about long wait times in both drive-thru and in-store, with some waiting over 30 minutes.
Food Quality
Several reviews mentioned food being undercooked, cold, or poorly prepared, contributing to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during specific visits.
- NHNesbit HamiltonNov 17, 20254.0Very clean bathrooms very clean and neat dining room, food was made properly with no mistakes. Can't leave 5 stars because of course there was no ICE CREAM 🍦
- BPBrett PlunkettNov 14, 20253.0This McDonald’s continues to fall short of service and quality despite the busy area that it resides in. Every time I come here something’s not working something is out or whatever. I don’t believe this McDonald’s is being kept up because they are individually owned. This daily double was put together sloppy, and it looks like it was converted from a double cheeseburger.
- JJjakem952Nov 10, 20255.0Late night munchies while traveling and this McDonald’s came through with top notch service and food quality. Great job ! 12:15am on a Sunday/Monday and this place was firing on cylinders!
- FBFabiana BentleyNov 2, 20251.0Chad is very unprofessional , doesn’t know how to run a floor or help his employees take care of other customers & I waited 30 minutes, just for him to tell me that my food was not fresh so another lady had to tale care me . What is the manager’s job?
- AAAngela AllenOct 29, 20251.0Why is it that every time I visit this location, I encounter the same large lady with the worst attitude? I told her that something was undercooked, but she denied it. Look, I have eyes, and it was for my kid he said it tasted off. We gets the same exact thing every time so we know what it supposed to look like. Instead of listening and fixing the issue, it always turns into a back-and-forth argument. Who argues about fries Good lord. Normally, I don’t complain about fast food places, but this one clearly has someone in a leadership position with a really bad attitude.The kids or young people that work there are great but they need to teach that oversized boss or team lead about professionalism.
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 2591 Spring Rd, Smyrna, GA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Is McDonald's drive-thru available 24/7?
Yes, the drive-thru at this McDonald's location is open 24 hours a day, every day of the week.
Can I order McDonald's food for delivery?
Yes, McDonald's offers delivery every day, 24 hours a day, including same-day and no-contact delivery services.
How can I order food from McDonald's online or via mobile app?
You can order food online through the delivery URL or via the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's Smyrna location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Smyrna offer free WiFi and mobile ordering?
Yes, this location provides WiFi, supports mobile ordering, McDelivery, gift cards, and mobile offers.
Are there any hotels near McDonald's at 2591 Spring Rd for visitors?
Yes, the Residence Inn by Marriott Atlanta Cumberland/Galleria is nearby, ideal for visitors who want convenient dining options like McDonald's.
What are some nearby grocery or convenience stores around McDonald's Smyrna?
Nearby, you'll find ALDI USA supermarket and QuikTrip gas station and convenience store, convenient for grocery shopping or refueling before or after your meal at McDonald's.
Are there other fast food options near McDonald's in Smyrna?
Yes, nearby options include Burger King, Panda Express, Papa John's Pizza, Minato Japanese Restaurant, and Bollywood Zing Indian Bistro for a variety of cuisines.
Is public transportation available near McDonald's at Spring Rd?
Yes, Cobb County Transit serves the area, making it easy for customers to reach McDonald's by public transportation.