Krispy Kreme

4.0
1924 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Smyrna.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
4560 S. Cobb Dr SE, Smyrna, GA
30080, United States

Hours

Reviews

4.0
1,924 reviews
5 stars
1,111
4 stars
298
3 stars
140
2 stars
105
1 star
270

What are people saying?

AI-generated from recent customer reviews

Order Issues

Customers frequently reported problems with orders being incorrect, missing items, or items being out of stock, leading to frustration.

Customer Service

While some staff were praised for their friendliness and helpfulness, many reviews highlighted poor service, including unprofessional behavior and lack of attentiveness.

Product Quality

Several customers expressed disappointment with the freshness and quality of the donuts, noting that many were stale or not as expected.

Availability

Customers consistently noted that the store often ran out of popular flavors and items, impacting their overall experience.
  • FM
    FJ Morehead
    Jan 4, 2026
    3.0
    Donuts are certainly a lot smaller and less fresh than they used to be back in the day. Coffee was ok. Minimal seating. Not sure if I will return but I still recommend this place.
  • EE
    evertonm8t
    Dec 18, 2025
    1.0
    Not sure who or what is to blame but trying to do a pick-up order is useless. Pre-ordering 2 days ahead and everything is out-of-stock. What is the point of ordering ahead, even tried 5 days ahead and website shows out-of-stock, no wonder Krispy Kreme is struggling.
  • YW
    Yaman Wilson
    Dec 18, 2025
    1.0
    This place is always such a disappointment everytime I have come to this location. The first time they give me the wrong donut, the second time the all out of almost everything, and then just today they don’t have anyone in the drive thru so you’ll need to come in. If I wanted to come in I would have, but I had my daughter with me of course if she wasn’t asleep, maybe. But hire more staff or raise the wages so people actually want to work here because business isn’t going to be great if you always having issues. I won’t be back!
  • PM
    Paisley Moore
    Dec 17, 2025
    2.0
    They didn’t have half of the holiday doughnuts ordered the day before when I arrived to pickup the order. First, they weren’t prepared as promised at 7:15 a.m. and then the manager didn’t communicate effectively or professionally at all. The young lady at the front did what she was supposed to do by relaying to mgmt Ashley that I needed to get a refund. The manager never spoke to me to say that she would initiate a refund and it would appear on the email. I literally had to call her over to confirm that. Why they have a “manager” who doesn’t know the basics of communication is beyond me. Interestingly unprofessional to say the least especially at Krispy Kreme Doughnuts 🍩 🙃
  • PB
    Paul Jr. Beyer
    Dec 8, 2025
    2.0
    The Peanuts collection was really sad. The decorations were made like someone just did not care. The snoopy white was nearly transparent. The piping work was messy and looked nothing like the pictures. The regular glazed were unavailable because the machine was down. They substituted strawberry with sprinkles and upcharged us? Wasn't like we picked something premium. Very disappointed.

Frequently Asked Questions About Krispy Kreme

What are the regular dine-in hours for Krispy Kreme Smyrna?

Krispy Kreme Smyrna is open for dine-in from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

When is the drive-through open at Krispy Kreme Smyrna?

The drive-through is open from 6:00 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Friday and Saturday.