Dunkin'

4.0
807 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Smyrna, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4928 S Cobb Dr SE, Smyrna, GA
30080, United States

Hours

Reviews

4.0
807 reviews
5 stars
432
4 stars
156
3 stars
87
2 stars
26
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their positive interactions and willingness to assist.

Order Accuracy

There were numerous complaints about incorrect orders and inconsistent quality, with some customers expressing frustration over repeated mistakes.

Cleanliness

Feedback on cleanliness was mixed; while some noted the store was clean and well-organized, others reported issues with dirty bathrooms and unkempt areas.

Speed of Service

Customers appreciated the quick service during busy times, although some experienced long wait times and chaotic situations.

Product Quality

While many enjoyed the fresh coffee and donuts, there were complaints about stale items and incorrect drink preparations.
  • DL
    Denise Loeffler
    3 days ago
    2.0
    Stay away from the cream filled Donuts if you want to actually have something in them
  • BF
    Bernard Flythe
    Nov 15, 2025
    5.0
    I just left Dunkin Donuts Store #4928 and was absolutely stunned by the great service I received from Amaya (spelling)! I made a complaint, and she handled it on the spot. I definitely plan to return to this location and can’t thank her enough for hearing my voice. I hope corporate recognizes her and gives her a raise!! Again, thank you, Amaya!!!
  • CC
    Cyster2 Cyster
    Nov 9, 2025
    4.0
    The coffee is top notch but the food always has this burnt taste to it.. the Hashbrowns were so disgusting
  • RR
    Ronisha Reed
    Nov 6, 2025
    1.0
    Very rude manager when drinks are made wrong he has very terrible customer service & a nasty attitude. Definitely won't be coming back.
  • MJ
    Michele Jackson
    Oct 24, 2025
    5.0
    I needed 200 mini donuts for a school event, and Krispy Kreme screwed up my catering order last minute. I went to this DD and they were able to provide what I needed even though it was last minute. The staff were really helpful and courteous! I highly recommend this shop, and appreciate the high level of customer service!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Smyrna, GA?

Dunkin' in Smyrna, GA is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.