Dunkin'

3.8
816 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Smyrna, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3300 S. Cobb Dr, Smyrna, GA
30080, United States

Hours

Reviews

3.8
816 reviews
5 stars
408
4 stars
136
3 stars
104
2 stars
47
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness and efficiency, others are reported as rude and unhelpful.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

Multiple reviews highlighted concerns about cleanliness, particularly in the bathrooms and food handling practices.

Product Quality

Customers reported inconsistent quality of food and drinks, with some items being stale or poorly prepared.

Management Issues

There are complaints regarding management and staff behavior, with some customers feeling disrespected and others noting a decline in service quality.
  • KY
    Kristen Yates
    5 days ago
    1.0
    Friday and Saturday mornings are always hectic..but the service I got from Mandy and Septama was not up to par. Please do better ladies and clean up sheesh
  • AC
    Ashley Currin
    Jan 2, 2026
    5.0
    This is by far my favorite location, sweet Mandy, Saptama + the rest of the ladies are amazing!! Coffee always hits. All the stars!! ☆☆☆☆☆☆☆☆☆☆☆☆
  • SB
    Shawn Bush
    Dec 12, 2025
    5.0
    Always great service. Have been coming to this location for years.
  • RB
    Randi Bagley-Goodwin
    Nov 11, 2025
    5.0
    2 pumps butter pecan and 2 pumps of caramel in my large frozen coffee topped with whipped cream, and I'm a happy camper!
  • CH
    Corey Harris
    Nov 3, 2025
    1.0
    Tried to have my coffee fixed. Still was bad. Then they made a scene and tried to gaslight me because I wanted a refund and proceeded to give me a taped up 5 dollar bill. The low rating makes sense now.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Smyrna, GA?

Dunkin' in Smyrna, GA is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.