Domino's Pizza

Reviews

• WW

  Wesley Williams

  Feb 10, 2026
  5.0
  Great food and great Customer Service. D’Angelo was outstanding the entire crew spoke when I walked in!!
• BF

  Briana Fountain

  Jan 30, 2026
  5.0
  Jan 30 @8:05ish I’m giving credit where credit is due. There were three young men and an older gentleman holding it down. Despite there being more orders than 4 people should handle and they were on top of it. They handled the pressure of having impatient customers leering over them, the phone ringing off the hook, and the online order chime dinging every 2 minutes. They stayed calm, cool, and collected and the food was still great! Get these men a radio to play some tunes and a raise. Management should invest in making sure these men are supported because they’re clearly the ones keeping the location afloat.
• RR

  RealClassic

  Jan 26, 2026
  1.0
  TRUST ME, if I could leave 0 STARS, I would...... I’m leaving this review because I don’t want another customer to go through what I experienced, especially when placing a large order. I had a major customer service issue dealing with the manager at the Domino’s located at 2766 Cumberland Blvd. I placed a large order on Monday the 20th for Saturday because I was feeding a team of 37 people, with a total around $400. All week long I tried to confirm the order and make sure everything was still on track, because this was not a small “last-minute” order — it was planned in advance. The problem is that for days I could not reliably reach anyone for confirmation. I spoke to multiple employees (easily 8–9 different interactions), but I kept getting transferred around and then the call would drop. I even contacted corporate twice, and while they were polite, I understand this is a franchise location so there was only so much they could do beyond relaying the message. Still, it shouldn’t take repeated corporate calls and repeated attempts from the customer just to confirm a scheduled order. Because I did not work Saturday, I stopped by the store on Friday evening after work just to confirm everything was still good for the next day. I explained the situation calmly and respectfully — I wasn’t rude, I wasn’t aggressive, I simply needed confirmation for a large order that impacts other people. Unfortunately, the manager’s behavior was unacceptable. He was extremely rude, dismissive, and unprofessional while I was speaking, and even as I was leaving the store he continued to make comments under his breath. It was unnecessary, disrespectful, and honestly shocking. Customer service should not feel like a confrontation, especially when the customer is simply trying to confirm a large order that the store already took. What bothered me most is that this didn’t feel like a one-time bad moment. I’m almost certain I experienced the same kind of attitude at this location previously, and I believe it was the same manager. If someone is in a management position, the expectation is professionalism, problem-solving, and the ability to communicate respectfully — especially when issues arise. To be clear: I understand that people have stressful days. I also understand restaurants get busy. But none of that excuses speaking to customers in a hostile or disrespectful way. If a manager is consistently unable to provide basic customer service without attitude, that reflects a leadership problem at the store. I placed that order because I needed reliability and professionalism for a group, and I received the opposite — difficulty reaching the store, lack of follow-up, and a manager with a poor attitude when I came in to confirm. Although our team loved the food, I will still NEVER do business at this location. I hope ownership takes this seriously. This location needs better communication and better leadership. Customer service is at an all time low. I will not be returning, and I cannot recommend this location based on how I was treated.
• LS

  leonardo sigaran

  Jan 24, 2026
  1.0
  The app tells you an expected time of delivery and it’s extremely off. I waited over an hour for my last order and called to cancel. Which I could not do cancel until I got my order (at which point I had order through uber eats and got my food) THIS PLACE SUCKS!!!
• PC

  Parson Chan

  Jan 8, 2026
  1.0
  Absolute disgrace! I ordered my food in DoorDash, and the driver told me they don’t deliver in buildings (but I had 3-4 past orders all delivered at my door). I was outside that time and couldn’t make it back to meet the driver in person, so I said to try to deliver at my door and I never got a response. When I got back, I couldn’t find my order anywhere, but the DoorDash app said it was delivered. I tried to contact the driver and no response, tried to reorder and they cancelled my order, and they never initiated a refund. I would never order from this store ever again