Chipotle South Cobb Drive is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted unsanitary conditions, including dirty floors, counters, and food preparation areas.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others reported rude and unprofessional behavior.
Food Quality
Several customers complained about poorly prepared food, including overcooked items, stale chips, and incorrect orders.
Service Speed
Many reviews noted slow service and long wait times, particularly for mobile orders, leading to frustration among customers.
Management Issues
Multiple reviews pointed to poor management practices, including unprofessional behavior from managers and lack of staff training.
NS
Naiya Sawtelle
4 days ago
5.0
Alysha is the absolute best!!! Great service & food quality. The vibes are top tier in the evening with her!
AA
Amanda Altena
6 days ago
5.0
Amazing service! Thank you China and Harry for the hospitality and preparing such a great bowl! Will be back soon 😊
DD
Dominique Davis
Nov 10, 2025
5.0
I’m a HR corporate executive in the fast casual space and all I can say is isn’t easy to find somebody like Harry (or Larry)- Didn’t wanna ask for his name again because he was smiling so hard - All I can say is He’s a true talent and was running the line by himself with a smile with a few folks in line and trust me when you’re waiting with the personality like that it’s absolutely no issue. Kudos to him will be back just to see him!! I haven’t eaten my food yet, but I know it’s gonna be good because it looks like it’s made with love lol
MH
Michael Hamsley
Nov 9, 2025
1.0
This is by far the slowest chipotle I’ve ever been too. We even ordered ahead of time got there and still had to wait 40 mins for our food my lord get y’all’s crap together
SH
Shenikka Hill
Oct 27, 2025
5.0
When I express my enthusiasm like this (note it), I must say that I absolutely adore Chipotle. It is my habitual choice for meals; perfect blend of healthycomfortfood. I appreciate the recent enhancements to the app and the immediate point deposits. However, I think I just discovered my preferred location (Smyrna). I have traveled throughout the state and sampled many locations, but this particular location all stars, had no lengthy wait times, all food was readily accessible, delicious in flavor, properly prepared, and accurately portioned according to my preferences. I would like to extend my gratitude to every staff member who worked today, on 10/27/25, at 4 PM. Truly AMAZING.👏🏾
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on South Cobb Drive serve?
Chipotle Mexican Grill serves fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Mexican Grill located in Smyrna, GA?
It is located at 5131 S Cobb Dr SE, Smyrna, GA 30080.
What are the operating hours for Chipotle Mexican Grill on South Cobb Drive?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle South Cobb Drive offer online ordering?
Yes, you can order online through their website or the Chipotle app for convenience.
How can I contact Chipotle Mexican Grill at this location?
You can call them at +1 470-826-0044 or email GA.4192.SCobbDrive@chipotle.com.
Does Chipotle Mexican Grill have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What are some nearby breakfast or brunch options close to Chipotle on South Cobb Drive?
IHOP, a popular breakfast and brunch restaurant, is nearby and a great option if you're looking to start your day with a meal before or after visiting Chipotle.
What hotels are located near Chipotle Mexican Grill on South Cobb Drive?
Country Inn & Suites by Radisson, Smyrna - Atlanta Northwest and Comfort Inn & Suites are nearby hotels where visitors can stay when visiting the area.
Are there other fast food restaurants near Chipotle in Smyrna?
Yes, nearby fast food options include Taco Bell, Wendy's, Arby's, Subway, Chick-fil-A, and Rally's, providing multiple dining choices close by.
Where can I find convenience stores or gas stations near Chipotle South Cobb Drive?
Convenience stores like Smyrna Food Store and gas stations such as Shell, Exxon, and RaceTrac are nearby for quick stops during your visit.