Bojangles

3.3
875 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5220 South Cobb Drive, Smyrna, GA
30080, United States

Hours

Reviews

3.3
875 reviews
5 stars
340
4 stars
146
3 stars
89
2 stars
79
1 star
221

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, overcooked, or incorrect orders.

Service Speed

Many reviews highlighted slow service and long wait times, often exceeding reasonable expectations.

Staff Attitude

Several customers noted unprofessional behavior and rudeness from staff, particularly management.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty uniforms and overall cleanliness.

Operational Issues

Customers expressed frustration with inconsistent hours of operation and the automated ordering system.
  • MD
    Miss. Dede
    1 day ago
    1.0
    This is the worst place to come to get food. No assurance with orders. People moving slow. Rude. Just pathetic
  • SM
    S Morrison
    Nov 12, 2025
    1.0
    First off, I’m already frustrated that I have to talk to an AI robot just to place my order — and it rarely gets my order right. Today I tried to order chicken for breakfast, and the robot told me it couldn’t take that order because chicken is only a lunch item. However, when I got to the window, I could clearly see they had chicken available. I explained to the employee what I wanted, and instead of simply fixing the order, the manager spoke to me in a rude and condescending tone. He told me he wouldn’t change it and that I needed to turn around and get back in the drive-thru line — even though the issue was caused by their automated system, not me. This was completely unprofessional and unnecessary. I come to Bojangles for good food and southern hospitality, not to be disrespected by staff or have to argue with a robot to get basic service. Please do better.
  • MW
    Michelle Westgate
    Nov 3, 2025
    5.0
    Food is amazing! But, Everytime I come here I always have to double check my food. My breakfast sandwich won't have eggs on it alot, always something wrong and or missing.
  • LA
    Londa Amis
    Oct 29, 2025
    1.0
    Went in to get some biscuits and a country ham biscuit. Cashier was nice she did state this was just her 4th day working. I saw a menu for seniors asked if they give a discount I have my ID she did not know how to do it so she asked her manager who seemed to have attitude and she was like we don’t have a senior discount. I was ok with that. The young lady failed to give my 36 cent change and again she asked the manager to open the drawer to give me my change she said in a nasty voice that she don’t have a key so the girl would have to ring something to get the drawer open. You could tell the young lady did not know what to do and she was apologetic I told her don’t worry but the manager still refused to come help her. I will not return to this bojangles ever again. I did not get the manager name but she need to go back to class. Who ever is working the 6pm shift on 10/29/25 at the Smyrna location off south Cobb next to the BP gas station don’t go there.
  • KT
    K T
    Oct 18, 2025
    1.0
    I'm guessing it's time to STOP eating out!! I went through the drive-thru and ordered BO-ROUNDS. The drive-thru recording says it would be a 5 minutes wait. The car in front of me took some time, so I just knew my order would be fresh, HOT and plentiful. I was wrong!! My order wasn't fresh and hot, not to mention this is the quantity you get. I've learned my lesson!!!👍🏾

Frequently Asked Questions About Bojangles

What types of meals does Bojangles serve?

Bojangles serves breakfast, lunch, and dinner with boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes.

What are the operating hours of Bojangles in Smyrna, GA?

Bojangles is open Monday to Saturday from 5:00 AM to 10:00 PM and on Sunday from 6:00 AM to 10:00 PM.