Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported issues with food quality, including cold, overcooked, or incorrect orders.
Service Speed
Many reviews highlighted slow service and long wait times, often exceeding reasonable expectations.
Staff Attitude
Several customers noted unprofessional behavior and rudeness from staff, particularly management.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty uniforms and overall cleanliness.
Operational Issues
Customers expressed frustration with inconsistent hours of operation and the automated ordering system.
MD
Miss. Dede
1 day ago
1.0
This is the worst place to come to get food. No assurance with orders. People moving slow. Rude. Just pathetic
SM
S Morrison
Nov 12, 2025
1.0
First off, I’m already frustrated that I have to talk to an AI robot just to place my order — and it rarely gets my order right. Today I tried to order chicken for breakfast, and the robot told me it couldn’t take that order because chicken is only a lunch item. However, when I got to the window, I could clearly see they had chicken available.
I explained to the employee what I wanted, and instead of simply fixing the order, the manager spoke to me in a rude and condescending tone. He told me he wouldn’t change it and that I needed to turn around and get back in the drive-thru line — even though the issue was caused by their automated system, not me.
This was completely unprofessional and unnecessary. I come to Bojangles for good food and southern hospitality, not to be disrespected by staff or have to argue with a robot to get basic service. Please do better.
MW
Michelle Westgate
Nov 3, 2025
5.0
Food is amazing! But, Everytime I come here I always have to double check my food. My breakfast sandwich won't have eggs on it alot, always something wrong and or missing.
LA
Londa Amis
Oct 29, 2025
1.0
Went in to get some biscuits and a country ham biscuit. Cashier was nice she did state this was just her 4th day working. I saw a menu for seniors asked if they give a discount I have my ID she did not know how to do it so she asked her manager who seemed to have attitude and she was like we don’t have a senior discount. I was ok with that. The young lady failed to give my 36 cent change and again she asked the manager to open the drawer to give me my change she said in a nasty voice that she don’t have a key so the girl would have to ring something to get the drawer open. You could tell the young lady did not know what to do and she was apologetic I told her don’t worry but the manager still refused to come help her. I will not return to this bojangles ever again. I did not get the manager name but she need to go back to class. Who ever is working the 6pm shift on 10/29/25 at the Smyrna location off south Cobb next to the BP gas station don’t go there.
KT
K T
Oct 18, 2025
1.0
I'm guessing it's time to STOP eating out!! I went through the drive-thru and ordered BO-ROUNDS. The drive-thru recording says it would be a 5 minutes wait. The car in front of me took some time, so I just knew my order would be fresh, HOT and plentiful. I was wrong!! My order wasn't fresh and hot, not to mention this is the quantity you get. I've learned my lesson!!!👍🏾
Bojangles serves breakfast, lunch, and dinner with boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes.
What are the operating hours of Bojangles in Smyrna, GA?
Bojangles is open Monday to Saturday from 5:00 AM to 10:00 PM and on Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer dine-in and takeout options?
Yes, Bojangles offers both dine-in and takeout services, along with delivery options and a drive-through.
Can I order food from Bojangles using a mobile app?
Yes, you can order through the Bojangles app available on iOS and Android, or order directly from their website.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Visa, Mastercard, and travelers checks as payment.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services suitable for various occasions.
Is there free Wi-Fi available at Bojangles?
Yes, Bojangles offers free Wi-Fi for customers.
Are families welcome at Bojangles?
Yes, Bojangles welcomes families and provides a children’s menu.
What nearby dining options can I find around Bojangles in Smyrna?
Nearby dining options include Cinnabon, Auntie Anne's bakery, McDonald's, Zaxby's chicken restaurant, China Cafeteria, The Wingspace, and Subway for a variety of cuisines and quick meals.
Where can I fuel up or find convenience stores near Bojangles?
You can find nearby gas stations and convenience stores such as bp, bp America, RaceTrac, and Exxon close to Bojangles for your fuel and quick supply needs.
What accommodations are available near Bojangles for visitors?
Nearby accommodations include Knights Inn Atlanta Northwest, Baymont Inn & Suites Smyrna, and Baymont by Wyndham Smyrna, providing convenient lodging options for guests.