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Brand Certified

Arby's

4.0
(1497 reviews)

Business Details

4950 S Cobb Dr, Smyrna, GA
30080, United States
(770) 436-4433

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4950 S Cobb Dr, Smyrna, GA
30080, United States

Hours

Reviews

4.0
1,497 reviews
5 stars
705
4 stars
374
3 stars
204
2 stars
68
1 star
146

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, overcooked, or poorly prepared.

Customer Service

While many reviews praised friendly and helpful staff, there were also numerous complaints about rude service and long wait times.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.

Pricing

Several customers expressed concerns about high prices for fast food, which deterred them from visiting more frequently.
  • MJ
    Mr. Julien
    1 day ago
    4.0
    I gave up on Arby's. The customer service has really fallen off over the years. I bit the bullet and stopped at one I think off of ATL Rd? Was in or close to Smyrna by a couple motels where you drove in from the back. Anyway they made my curly fries hot as requested and made my brisket sandwich as I requested although Arby's doesn't give the generous portions anymore on their roast beef sandwiches. I might go back again (my first time in 3 yrs)
  • LB
    Logan Baer
    4 days ago
    3.0
    The bun was soggy wet, smothered in some dressing. Fries were hot and delicious.
  • ND
    Nicole Dix
    Jan 12, 2026
    1.0
    I went to Arby’s on south cobb Saturday night 1/10/26. I ordered Hawaiian deluxe fish sandwich for me and order big 3 for my child!! Mind you i had to be pulled up to wait on my food all for me to get home and my food looked like something you will serve a dog!! Per slop nasty. The fact the cook or whomever fixed my food a gave it to me looking how it looked says a lot about customer service and management! Now on time manger he was little nice but to solve the issue he should’ve comp my meal on top of a refund after wasting my time!! It was either refund or something. He personally should’ve went to remake my fish sandwich but no. So therefor i was left upset and hungry! Do better please this is unacceptable!!!!!!
  • IS
    ishala smith
    Jan 7, 2026
    3.0
    You could smell the burnt grease from the drive thru. The dessert cobblers were ok. I was hoping they would be better. The staff was nice though
  • MU
    MS UNIQUE
    Jan 5, 2026
    5.0
    Thank you Mr. John! Great Job as usual!

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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