Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including rude employees, long wait times, and incorrect orders.
Food Quality
Customers reported issues with food freshness, including stale or cold items, and incorrect orders.
Management Issues
Many reviews pointed to a lack of effective management and training, with calls for better leadership and accountability.
Customer Experience
Several customers expressed frustration with their overall experience, citing unprofessional behavior from staff and a lack of basic customer service.
BF
Bryan Foerster
5 days ago
1.0
Stale buns on Big Mac. Cold old fries.
TH
Tj Hornsby
Feb 15, 2026
1.0
Worst McDonald’s location I have ever been to. Needs to go back to basics of what customer service and business is supposed to look like. Keeping people waiting in a drive thru for 15 minutes is unacceptable.
JA
JIMMY A
Feb 14, 2026
1.0
What the hell is the matter with the service at this location. This is literally the worst McDonald's for service around. I don't really like Chick-fil-A but at least there I can get in and out and be serviced with a smile and great attitude. I hate this location.
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Ian Roberts
Feb 1, 2026
1.0
Hire new people or shut it down this place doesn't work just go to Peachtree City.
KJ
Kelsei Jones
Jan 27, 2026
4.0
I normally don't write reviews but I called to give praises over the phone and no one answered I went to this McDonald's today around 5:30pm with a crying 2yo in the back because he wanted chocolate milk. When I got to the second window I was informed that they were all out. When I informed the young man at the window that it was for my crying baby in the back he turned and asked his co worker did they have more in the back she stated she didn't know and refused to check. The young man at the window then took the time to put regular milk in a cup and add chocolate syrup to it and mix it for me. I didn't get his name but I appreciate him going over and beyond for me and my baby!