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Dunkin'

3.5
(220 reviews)

Business Details

8116 Wells St, Senoia, GA
30276, United States
(678) 686-6370
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Senoia, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8116 Wells St, Senoia, GA
30276, United States

Hours

Reviews

3.5
220 reviews
5 stars
113
4 stars
21
3 stars
10
2 stars
11
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with several customers expressing frustration over repeated mistakes.

Staff Friendliness

Some reviews highlighted friendly and helpful staff members, contrasting with negative experiences reported by others.

Cleanliness and Maintenance

Concerns were raised about the cleanliness of the location, including dirty bathrooms and stale food.

Speed of Service

Customers noted long wait times, especially in the drive-thru, contributing to overall dissatisfaction.
  • TT
    Tha_real _lolo (Tha_real_lolo)
    Feb 18, 2026
    1.0
    I went through the drive ordered bacon and two donuts 7$ worth of items soon as I get to window she said it’s going to ask question …. I said no tip they gave me the smallest portion of bacon like two strips … I guess they were being smart because I didn’t tip on my 7$ order she did nothing for a tip ….. Dint go here I got ripped off I should of just returned it I was so upset I will never ever ever spend my money here at this location
  • DR
    Deirdre Reid
    Feb 8, 2026
    1.0
    This is what light ice said three times gets you my drink was finished by time I got home and I was two exits away… #lostcustomer can’t mess with an establishment that’s puts profits before customer satisfaction bc where will it end
  • IR
    Isaiah Rice
    Dec 25, 2025
    1.0
    The baristas here don’t know how to make the drinks properly.
  • DD
    defused_mind Dancing
    Dec 4, 2025
    1.0
    Manger is nasty yall store would be better if yall actually had a leader in there ik they don't get paid much but its still a job you should be professional about it.
  • CP
    Christian Patterson
    Dec 4, 2025
    1.0
    The manager, Heather, uses extremely offensive language toward her own employees and speaks to both staff and customers in a belittling way. This kind of behavior is completely unacceptable in any workplace, let alone from someone in a management position. Leadership should be setting a positive example for younger employees and creating a respectful environment—not tearing people down. What’s even more concerning is that she has reportedly been brought to management’s attention before, yet nothing seems to have been done, as her nasty behavior continues months / a year later.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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