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Wendy's

3.7
(1421 reviews)

Business Details

5321 Waters Ave, Savannah, GA
31404, United States
(912) 354-3658

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Savannah, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Savannah, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5321 Waters Ave, Savannah, GA
31404, United States

Hours

Reviews

3.7
1,421 reviews
5 stars
592
4 stars
312
3 stars
231
2 stars
103
1 star
183

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Frequent complaints about cold food, incorrect orders, and unsanitary conditions, with some positive mentions of fresh and hot meals.

Cleanliness

Multiple reviews highlighted dirty conditions in the restaurant, including concerns about hygiene.

Wait Times

Customers experienced long wait times in the drive-thru and for food orders, leading to frustration.

Management Issues

Several reviews indicated poor management and lack of accountability among staff, affecting overall service quality.
  • MM
    maya makona
    Feb 12, 2026
    5.0
    Customer service was excellent. The cashier was very friendly and made sure my food was fresh and hot
  • JS
    Jo Sanders
    Jan 13, 2026
    1.0
    Spent 20 minutes in the drive thru for a mobile order. No one ever came on the speaker. I got the kids’ me for my son. The burger was cold, the fries were warm, and it was a speck of some floating in the drink. Time and money wasted..This location will never see me again!
  • SW
    Savilla Williams
    Dec 28, 2025
    2.0
    2 star overall , a damn roach in my cup & only a 2 start because luckily it wasn’t a roach in my burger bc I was hungry
  • TG
    Torrey Gray
    Dec 8, 2025
    1.0
    Just horrible and dirty inside took 20mins for a $5 biggie bag
  • OD
    Olivia Darnell
    Nov 30, 2025
    1.0
    Added charge for a single sauce for my $12 burger combo? Ridiculous. Cashier acted like she had never heard of a pup cup (given at every other Wendy’s location??) disappointing experience

Frequently Asked Questions About Wendy's

Is Waters Ave-400 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours for Wendy's at 5321 Waters Ave, Savannah, GA?

Wendy's at 5321 Waters Ave is open Monday to Thursday from 6:30 AM to 11:00 PM, Friday and Saturday from 6:30 AM to midnight, and Sunday from 7:30 AM to 10:00 PM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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