While many customers enjoyed the burgers and shakes, several reported issues with food preparation, including incorrect orders and poorly cooked items.
Service Issues
Numerous reviews highlighted slow service, lack of communication, and unfriendly staff, leading to a frustrating dining experience for many customers.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean surfaces and a generally unkempt atmosphere, which detracted from their overall experience.
Customer Experience
Mixed feedback on customer service; some employees were praised for their friendliness, while others were criticized for being rude or unhelpful.
Value for Money
Customers expressed concerns about the pricing relative to the quality of food and service, with some feeling that the experience did not justify the cost.
AL
Amber Lambertini
Nov 10, 2025
1.0
The employees that I dealt with here are extremely unprofessional. I think I've met the owner once. I don't know if he is the owner or the manager, but he is an older gentleman and he is the only one there that is professional. There was one time that I was waiting in line for a shake and I wasn't even acknowledged. I also do food delivery and they were taking their time and just playing around. I'm glad that I don't have to pick up from that store anymore, it was such a headache knowing that I would have to wait a long time for food to be prepared because all they cared about was playing around and not working. They need to hire different people there who are more professional and care about their job. The customer service there is very poor. They also used foul language while customers were inside the store. That's the experience that I had at least. I prefer the other location in pooler. They are much more professional there and they care about their appearance as well.
JP
Jeff Perry
Nov 6, 2025
3.0
Food safety standards and floor degreaser are obviously not top priorities but a damn good burger either way
DH
Deeaquanita Haley
Nov 5, 2025
1.0
This food was terrible. I paid $14.42 for a meal that came out cold, the bun was wet, and the whole thing just looked thrown together. The bald-headed guy making the food didn’t even have both gloves on he only had one glove and was using both hands to touch everything. That’s nasty and completely unprofessional. For that price, I expected a decent, hot meal, not something that looked and tasted like leftovers. Never again.
SQ
Sparkle Queen
Oct 29, 2025
1.0
The food should be no stars! I ordered chili cheese fries and a kids cheese sandwich. The fries barely had chili and cheese on them. I should have took a picture. It all tasted how chemicals smell! So disgusting.
MM
Mackenzie Marie
Oct 17, 2025
5.0
The men in the back were EXCEPTIONAL. We had a mix up with our impossible burger that was very particular and they went out of their way to make sure it was correct. The young man with the number 7 tattoo on his neck was so kind, patient, and friendly. He deserves a raise for how much he was willing to help. All the workers made the experience ten times better. We will be back to the abercorn location.
What types of food does Wayback Burgers Savannah serve?
Wayback Burgers Savannah offers fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
What are the operating hours of Wayback Burgers Savannah?
Wayback Burgers Savannah is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 9:30 PM on Friday and Saturday.
Does Wayback Burgers Savannah offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services for your convenience.
What payment methods can I use at Wayback Burgers Savannah?
You can pay using American Express, Cash, Discover, MasterCard, and Visa.
Where is Wayback Burgers located in Savannah?
Wayback Burgers is located at 8108 Abercorn Street, Suite 120, Savannah, GA 31406.
How can I order food for delivery from Wayback Burgers Savannah?
You can order for delivery through their online menu at https://order.waybackburgers.com/menu/wayback-burgers-savannah?handoff=delivery
Are there any popular cafes near Wayback Burgers Savannah?
Yes, Panera Bread and Smoothie King are nearby cafes where you can grab coffee or a smoothie before or after your meal.
What dining options are close to Wayback Burgers Savannah?
Locos Grill & Pub and Zaxby's are nearby restaurants offering American cuisine and fast food options respectively, ideal for exploring more dining choices.
Are there any shopping centers near Wayback Burgers Savannah?
Yes, Abercorn Commons is a nearby shopping center where you can shop before or after enjoying your meal at Wayback Burgers.
How can I contact Wayback Burgers Savannah for inquiries?
You can reach them by phone at +1 912-925-7654 or via email at F126@WaybackUSA.com