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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and inattentive.
Slow Service
Many customers reported extremely slow service, often waiting over 20 minutes for their orders, even with few customers present.
Food Quality
Several customers complained about the quality of food and smoothies, mentioning issues like incorrect orders, poorly made items, and unsanitary conditions.
Operational Issues
Customers frequently noted that the location often closes early or refuses service close to closing time, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and the taste of the smoothies.
CM
Carl Mumford
Nov 16, 2025
1.0
Absolute worst service I ever had. If you are reading this go to the other tropical smoothie so hopefully they will close this one down or hire new employees.
HS
Hosea Sandstrom
Oct 31, 2025
5.0
Our go to restaurant when we are traveling
SH
Suzy Hill
Oct 16, 2025
1.0
Pulled into the the drive thru at 745pm. Ordered a smoothie. Got cut off before I could let them know what add ins I wanted. When I tried to order a quesadilla, they started to laugh at me and said we aren’t doing food anymore. I asked if there was a certain they stopped serving food and they just laughed again and said they were cleaning and didn’t want to make food anymore. I drove off. Very rude service.
RA
Rena AlBatin
Sep 10, 2025
5.0
I always stop here before work in the mornings. This location is not well known so i am always able to get in and out for now. Ms. Brandy, the GM, was very nice to assist me when i got some of my coworkers smoothies for breakfast.
KJ
Keona Jenkins
Aug 31, 2025
5.0
Thank you Elliott for your generosity. Great customer service.👍🏾
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dining in at Tropical Smoothie Cafe?
Dining in is available Monday to Thursday from 7:00 AM to 9:00 PM, Friday until 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Is there a drive-through option at Tropical Smoothie Cafe?
Yes, the drive-through is open Monday through Thursday from 7:00 AM to 9:00 PM, Friday until 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Can I order food for delivery or curbside pickup at Tropical Smoothie Cafe?
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, and Visa.
What kind of food and specialties does Tropical Smoothie Cafe offer?
They offer smoothies, wraps, flatbreads, acai bowls, salads, quesadillas, sandwiches, desserts, healthy options including vegan and gluten-free items, as well as kids' food and specialty beverages.
Are there any health or dietary accommodations available at Tropical Smoothie Cafe?
Yes, they provide vegan and gluten-free options, as well as healthy food choices and kids' meals.
What nearby places can I visit before or after dining at Tropical Smoothie Cafe?
Nearby you can visit Crumbl Cookies for bakery treats, Walmart Grocery Pickup and Delivery for shopping convenience, and Anderson Cohen Weightlifting Center if you're interested in fitness activities.
Which nearby restaurants offer alternative dining options near Tropical Smoothie Cafe?
Close alternatives include Domino's Pizza, McDonald's, Zaxby's, and Subway, all offering various fast food and casual dining experiences.