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Sonic Drive-In

3.4
(1381 reviews)

Business Details

303 E Montgomery Crossroads, Savannah, GA
31406, United States
(912) 581-2957

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Savannah, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 303 E Montgomery Crossroads for the ultimate SONIC experience!

Location

Sonic Drive-In
303 E Montgomery Crossroads, Savannah, GA
31406, United States

Hours

Reviews

3.4
1,381 reviews
5 stars
467
4 stars
307
3 stars
208
2 stars
112
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous reviews highlighted extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Customer Service

Many customers reported rude or unprofessional behavior from staff, including a lack of communication and acknowledgment during their visits.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, or food that was not prepared as requested.

Food Quality

Feedback indicated that food quality was inconsistent, with reports of cold, overcooked, or improperly prepared items.

Management Issues

Multiple reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.
  • AK
    Anna K
    Feb 22, 2026
    1.0
    Every single time I order here via the mobile app, it never fails that I am waiting over 30mins for my food to be brought out and I always have to go in and get it! Never see nothing but children working here and never a manager in sight. Get stared at and passed by multiple employees and no one ever checks on me, acknowledges me or nothing! Meanwhile while I'm sitting in the car they're walking around eating, hair everywhere, no hairnets, no gloves! Give this location to a new franchisee because the owner here sucks. I'm getting real tired of this!
  • AP
    Avery Prouty
    Feb 15, 2026
    1.0
    My wife took my son to get a hamburger, she ordered it on the app and it was supposed to be ready at 11:55. When she arrived at 12:02 nobody came to the Drive-In spot for over 10 minutes and so she left and went to the drive through and sat there until 12:20. She then called them to which they said they would bring out the food. The food was cold and the employee that brought it we are fairly confident that they were on some sort of illicit substance. When she asked her to remake the food because it was cold due to sitting in the window of the drive through for 30 minutes. She looked at my wife like she asked her in Chinese. After another 15 minutes she finally got the food she ordered at 11:55. If there was an option to cook the food myself I would most definitely do a more efficient job and not look like I have the slightest clue to where I am at. We will never return to this location again. For $15 all we got was cold food, questionable employees and their life choices, and finally they also forgot straws and condiments. For a restaurant that is “fast food” they move at a glacial pace and still mess up the order. Of there was an option to put negative stars I wouldn’t even do that this place is not worth waiting my time and money at.
  • GN
    Garrett Norton
    Feb 11, 2026
    1.0
    They took half my order then proceeded to say give me a minute. So i waited for 10 minutes, and then they said sorry where closing due to low staff so i pulled of to the side and watched them serve 3 more people in the drive thru. So i went back threw and then they said the same thing. I dont even know these people and there targeting me?????
  • DC
    Destiny C
    Feb 11, 2026
    1.0
    Extremely slow service! Not to mention I didn’t receive a receipt for my order and when I got home just about everything in the bag was either wrong or old. I ordered 2 specialty drinks and they both were made wrong! I called the location 4 times no answer and you can’t leave a voicemail. If you want sonic you should go to the pooler location!
  • NF
    Nisa Fournier
    Jan 27, 2026
    1.0
    Got me a point on my dasher account because I arrived at 1054 and they told me to pull foward i give them the name they say they are about to make it but then had me wait till 1101 to say oh we didn’t know it was icecream we stop serving it at 10pm now since we close at 11. And I have a video showing the interaction when I asked for a manager … he also said they can’t make it and cancel it and now door dash says they deny being closed early…. So I got a point for them not doing their job affecting my job..

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