Service Speed
Numerous reviews highlighted extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Customer Service
Many customers reported rude or unprofessional behavior from staff, including a lack of communication and acknowledgment during their visits.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, or food that was not prepared as requested.
Food Quality
Feedback indicated that food quality was inconsistent, with reports of cold, overcooked, or improperly prepared items.
Management Issues
Multiple reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.