Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and inattentive service.
Food Quality
Food quality was inconsistent, with reports of cold, overcooked, or incorrect orders, alongside some positive mentions of hot and fresh items.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty facilities and unsanitary food handling practices.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.
Staffing Issues
Several reviews noted understaffing and a lack of management oversight, contributing to poor service and operational inefficiencies.