Sonic Drive-In

3.4
1291 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Savannah, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 396 Canebrake Road for the ultimate SONIC experience!

Location

Sonic Drive-In
396 Canebrake Road, Savannah, GA
31419, United States

Hours

Reviews

3.4
1,291 reviews
5 stars
468
4 stars
269
3 stars
189
2 stars
95
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and inattentive service.

Food Quality

Food quality was inconsistent, with reports of cold, overcooked, or incorrect orders, alongside some positive mentions of hot and fresh items.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty facilities and unsanitary food handling practices.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.

Staffing Issues

Several reviews noted understaffing and a lack of management oversight, contributing to poor service and operational inefficiencies.
  • HL
    Hannah Linn
    Dec 19, 2025
    1.0
    Seriously disappointed in this location. I have never waited 35+ minutes for an online order. Ever. I was being patient thinking maybe they were short staffed and struggling to keep up but I kept seeing people walking around inside on their phones once the other cars left. I was the last car and I still waited a few minutes before I got out to see what was going on. My order wasn’t even right. My burger which was at the bottom of the bag was indeed cold, the chicken tenders were HARD. Not even edible. The mozzarella sticks were warm but all of the cheese was oozed out and also hard. One of the shakes had a piece of plastic in it. The girl was sweet but seriously this was the most awful experience I have ever experienced at any establishment.
  • SB
    Sil “Angel” B
    Nov 28, 2025
    4.0
    Only drive thru was open
  • DB
    Dave Bluitt
    Nov 19, 2025
    1.0
    Every time ive went i say no cheese on my burger plz but what I get cheese every time never fails yall need 2 check you workers cause something isnt right up there
  • AD
    Arianna Davis
    Nov 7, 2025
    1.0
    The tots were stale and burgers were overcooked. The fries also tasted sweet. We also requested and paid for additional sauce which was honey mustard and ranch but only received one honey mustard and more than enough ranch .
  • SH
    sophia hernandez
    Oct 31, 2025
    5.0
    The food was amazing I believe the girls names both started with an M I can’t remember but they were sweet and funny handling my order taking and serving. 10/10 the only sonic I will come to in Savannah even if it’s a 30min drive. They are the absolute best! They gave the best sonic experience ever!