Pizza Hut

3.4
542 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 318 Mall Blvd. in Savannah, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
318 Mall Blvd., Savannah, GA
31406, United States

Hours

Reviews

3.4
542 reviews
5 stars
227
4 stars
82
3 stars
54
2 stars
32
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, inability to contact the store, and lack of resolution for order issues.

Order Accuracy

Many customers reported receiving incorrect orders, missing items, or food that did not match their requests.

Delivery Issues

Several reviews mentioned long wait times for delivery, cold food upon arrival, and problems with delivery drivers.

Food Quality

While some customers enjoyed the pizza, many expressed disappointment with the quality, including burnt or improperly made items.

Positive Experiences

A few customers praised specific staff members and had positive experiences with their orders, indicating that there are instances of good service.
  • AJ
    Alberto Jimenez
    Nov 14, 2025
    1.0
    Waited over 45 mins after “food was ready” with like 10 other people waiting on their food
  • RA
    Ricardo Alicea
    Sep 13, 2025
    1.0
    Impossible to contact the store! Made an online order to be delivered 4 hours later. Since the order was made I have been trying to contact the store to ask if a small dietary change was permitted as it was not allowed to be made online, call center guy tells me the store will call me as I have been 1.5 hours trying to reach them on the infinite loop of “well connect you to the store” and end up back on the call center!. They never called, I can’t say if the service is good or not because I was never able to talk to the store…
  • BT
    becca tetu
    Sep 7, 2025
    1.0
    Ordered food and when I got to the store, the lady initially handed me the wrong order but i let her know and it was fine. Which, she then goes back and grabs what looks like my order after I said what i got. Then i get home and see they gave me the wrong type of wings (a type that i will not eat either) and when i try to call, there is no phone at the store to talk to anyone. The call center on the phone just offers to give me the number to corporate because whoever can help me isnt able to talk on the phone even after i waited 40 minutes on hold. Terrible service to handle these things. I'm also not close to the store to just drive back for a refund. The pizza is just okay anyway. Will not be coming back.
  • GP
    Gordon Pettit
    Aug 19, 2025
    1.0
    I waited more than 2 hours to received my order. I ordered at 3:12 was told I would have it at 3:40 after been given three different times that it would arrive I finally got it at around 5:30. Food was completely cold so I had to warm it up in the microwave. When I try to file a complaint I was conveniently disconnected a couple times from the chat. I called customer service only to be transferred to a line that never stops ringing. Very disappointed with with my experience all the way around. You don't even deserve the one star.
  • LK
    Lee Kitchens
    Aug 16, 2025
    1.0
    The PLACE is garbage, been there 3 times to many and every time it was a problem, it's like making pizza is a real challenge for this location 0 Stars

Frequently Asked Questions About Pizza Hut

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