Pizza Hut

Reviews

• KC

  Kimberly Chatelain-Flint

  Aug 15, 2025
  1.0
  Beware! If your local to the Island there are much better places for pizza. I have had 2 horrible experiences with them. A couple weeks ago the pizza was horrible, not up to Pizza Hut standards. The next, I ordered wings last night directly through Pizza Hut. I believe in shopping locally. My call went through the Pizza Hut call center which is normal at times. First thing they asked, is this for pickup or delivery? Delivery and I ordered 18 Bone in wings and extra dressings. My bill was $39.26 and I gave them over the phone the tip for the delivery driver and my card. $44.26 was my total. When my food arrived, my husband and I had 9 wings, not 10 but 9 and no sauces. When I called the store, they were closed. The call center answered once again and said she would report to the store. After work I stopped by and was treated so bad, basically they called me a liar, did I have records of the phone call , then they had the audacity to say they do not deliver! Duh! May want to take off of your website and the rep at the call center might want to start saying, pick up only. They told me to go by there tomorrow! I called back to see if they have a record of who the deliver Driver was, did this older woman in a white car eat my wings. They were not sealed upon arrival. Interesting fact, when I called back the rude female on the phone hung up on me, no empathy, zero respect! I work with the public everyday, she needs some major customer skill training! Im sorry I am in my 60’s and still work hard for my money. Pizza Hut is responsible for their drivers , they said it was door-dash, they have a record, not me. Their decision to use doordash! I ordered through Pizza Hut not door dash. It does not say on their website that door dash will deliver. I want a full refund of my total spent. When did 9 wings go up to $44.26. Never will I recommend or order again if that is how they treat people!!
• KA

  Keith Ashberry

  Aug 6, 2025
  5.0
  Staff was great
• SE

  Staci Eason

  Aug 6, 2025
  3.0
  They dont tell you that doordash is bringing your food. The guy never knocked on the door, he left the food outside on the table. He stated the instructions told him so when that wasn't even an option.
• KB

  K B

  Jun 11, 2025
  1.0
  On March 7th they messed up my pizza. Instead of remaking it, they offered me a $15 credit for the next trip. I called back to use the credit and was told they had new management and refused to honor it.
• MD

  M Davis

  Jun 19, 2021
  3.0
  The toppings on one of the pizzas I ordered were not correct, however, the receipt showed I ordered them properly.

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