Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling ignored or disrespected.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and a lack of sauces, leading to frustration.
Food Quality
Many reviews mentioned issues with food freshness, including cold or reheated items, and complaints about the quality of specific menu items.
Long Wait Times
Customers frequently noted excessive wait times both in the drive-thru and inside the restaurant, often leading to dissatisfaction.
Management Issues
Several reviews pointed to poor management practices, including a lack of accountability and responsiveness to customer complaints.
DF
Daisha Fernandez
2 days ago
1.0
Could not get assistance waited for 20 mins to get someone to speak to me in regards to picking up an order placed over an hour ago. Terrible service I also was ignored when I spoke back to the lady who had “assisted”
NB
Nola Bray
Feb 12, 2026
1.0
No customer service, rude, anytime you have to go inside be ready to wait forever they dont even look at the front registers, doesnt even look like they put anyone on those registers.
AL
Anthony Long
Jan 25, 2026
1.0
Got a chicken biscuit at this location and the chicken was burned to a crisp. Like can we not tell if chicken is burned? It was completely inedible. It was honestly a waste of 8 dollars.
BY
Bye You
Jan 22, 2026
1.0
I ordered FORTY chicken nuggets online, and not a single employee thought to put a single sauce in my bag. I was supposed to receive SIX sauces, and yet, I received ZERO. Who wants to eat dry nuggets? Complete waste of money and zero satisfaction. This isn’t the first time they forgot my sauces with my large nugget order either. I’m done with this place.
BB
babyboysvt1
Jan 9, 2026
4.0
I have been coming here for months. There has always been one major problem with their soda machines. Every time I order a Dr. Pepper, it never tastes like Dr. Pepper, it always tastes like diet soda. I have came in several times exchanging the soda for something else and have reported the issue to management. They said they are waiting on corporate & Coca Cola to fix the issue, and it’s been months to no avail. I told my self never to order Dr. Pepper from them, but I forgot tonight, and instantly got reminded when I took a sip:-( There was also another time when I ordered orange juice and it was served to me with a light color to it, I could tell something was off. I tried it and sure enough, it was watered down. I rated 4 stars for service because every time there is a problem, they respond to it like it’s a normal occurrence, with little to no empathy.