Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned cold, old, or improperly prepared food, with specific complaints about the freshness of items like fries and breakfast burritos.
Management Issues
Several customers expressed dissatisfaction with management, citing a lack of accountability and poor customer service training.
Cleanliness Concerns
Multiple reviews pointed out unsanitary conditions, including flies in the dining area and dirty floors.
Inconsistent Experience
While some customers had positive experiences with food and service, many others reported significant inconsistencies in service speed and order accuracy.
TH
Tiffaney Howell
Nov 8, 2025
1.0
Employees are very rude. They ignore you and when you try to ask for help, they Are rude and defensive and start talking about you right in front of your face
RR
Ray
Oct 22, 2025
2.0
Rude and slow service
LL
Lucy Lowery
Oct 22, 2025
1.0
Wouldn’t even give it a 1 star. Customer service is always dire. They never get an order correct. Can barely hear the person on drive thru, going into store takes far more time than it should, staff never seem to be happy to be at work.
CV
Chris Valle
Oct 14, 2025
1.0
Management needs to be reevaluated. This location is ALWAYS a bad experience.
Long waits and the crew skips folks in the drive through.
EM
Edgardo Monge
Oct 10, 2025
1.0
This McDonald’s needs to be inspected by the Health department. They are serving food that is MORE than a day or two old. These breakfast burritos were NOT made today and instead made days ago and reheated multiple times. Disgusting