McDonald's

3.1
1522 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5724 Ogeechee Road, Savannah, GA
31405, United States

Hours

Reviews

3.1
1,522 reviews
5 stars
417
4 stars
280
3 stars
239
2 stars
143
1 star
443

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned cold, old, or improperly prepared food, with specific complaints about the freshness of items like fries and breakfast burritos.

Management Issues

Several customers expressed dissatisfaction with management, citing a lack of accountability and poor customer service training.

Cleanliness Concerns

Multiple reviews pointed out unsanitary conditions, including flies in the dining area and dirty floors.

Inconsistent Experience

While some customers had positive experiences with food and service, many others reported significant inconsistencies in service speed and order accuracy.
  • TH
    Tiffaney Howell
    Nov 8, 2025
    1.0
    Employees are very rude. They ignore you and when you try to ask for help, they Are rude and defensive and start talking about you right in front of your face
  • RR
    Ray
    Oct 22, 2025
    2.0
    Rude and slow service
  • LL
    Lucy Lowery
    Oct 22, 2025
    1.0
    Wouldn’t even give it a 1 star. Customer service is always dire. They never get an order correct. Can barely hear the person on drive thru, going into store takes far more time than it should, staff never seem to be happy to be at work.
  • CV
    Chris Valle
    Oct 14, 2025
    1.0
    Management needs to be reevaluated. This location is ALWAYS a bad experience. Long waits and the crew skips folks in the drive through.
  • EM
    Edgardo Monge
    Oct 10, 2025
    1.0
    This McDonald’s needs to be inspected by the Health department. They are serving food that is MORE than a day or two old. These breakfast burritos were NOT made today and instead made days ago and reheated multiple times. Disgusting

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5724 Ogeechee Road, Savannah?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM until midnight.