Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
627 reviews
5 stars
193
4 stars
96
3 stars
89
2 stars
48
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and for food orders, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Attitude
Numerous customers experienced rude or unhelpful service from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Management Issues
Customers expressed concerns about poor management and lack of accountability among staff, impacting overall service quality.
- MPMatthew PerryNov 2, 20251.0Placed order for counter pickup but the doors where locked
- BBbass man bassOct 25, 20251.0Sat in line for 30+ minutes waiting on a 10 piece nugget than finally got to the window and the rude lady said that they are only accepting cards not cash food was cold everyone in line was getting upset one guy even pulled around and asked what the hold up was and she cursed him out just rude and needs to be dealt with.
- MWMaddie WilsonOct 21, 20252.0The slowest McDonald’s possibly out there. I typically have to wait 15+ minutes. Order ahead is pointless. I placed a mobile order at 17:02. At 17:38 still no food. When I asked about it the receipt showed “enjoy your food”. I asked about it and they stayed they were just starting to make the food. Updated we got our food 17:47. Met with excuses that we ordered speciality food. We did order for a family of five. 2 quarter pounders meals and nugget meals. They stated they had to go get food from surrounding stores to get the speciality food. We were not met with empathy but it’s our fault we ordered complicated food. We live 5 minutes away and our food wasn’t even remotely warm.
- DGDavid GarnettOct 18, 20251.0Sat in drive thru after doing an online order for 20+ minutes ended up with a mixed match order with maybe 40% of the items correct. Horrible McDonalds possibly the worst I’ve ever been to and if you don’t believe me go off practically not one positive review in over a month. The owner/manager needs to open their eyes and either get their hands dirty or find new staff.
- YRYasmine RyouqOct 17, 20251.0I had placed an order at 9:20 and still didn’t receive any food 30 minutes later after 10. Went in to ask for a time estimate on how much longer the wait would be and was meet with disrespectful tone and inappropriate language. Overall horrible customer service especially from the manager Malachi. 0/10 experience would not recommend putting your good business at this establishment. (The order we placed was not that big, and there were not that many people at this restaurant at this time).
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 475 Johnny Mercer Blvd, Savannah?
McDonald's is open every day from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
What payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I use a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android.
What types of services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Savannah?
McDonald's is located at 475 Johnny Mercer Blvd, Savannah, GA 31410, United States.
What nearby places can I visit before or after dining at McDonald's?
You can visit nearby spots like bbt coworking space, VyStar Credit Union, or Georgia MV Express Tag Kiosk for DMV services.
Are there any nearby convenience stores or gas stations near McDonald's?
Yes, Circle K and Shell gas stations and convenience stores are located nearby, ideal for fueling up or quick shopping.
What other food options are available near this McDonald's?
Nearby food options include Domino's Pizza for pizza and chicken, and Panda Chinese Restaurant for Chinese cuisine.