Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported excessively long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items, leading to dissatisfaction.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others reported rudeness and unprofessional behavior.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, or poorly prepared food, indicating a lack of attention to detail.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions in the bathrooms.
PB
Pamela Blair
Jan 2, 2026
5.0
Good for quick bite!
JB
Johnathan butler
Dec 28, 2025
1.0
This is ten worst customers service I’ve ever experienced
KR
Katherine Reed
Dec 20, 2025
5.0
One of the better McDs I’ve been to in ages. Really friendly staff :)