Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items, leading to dissatisfaction among customers.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising the service while others reported rudeness and unprofessional behavior.
Order Accuracy
Numerous customers complained about incorrect orders and missing items, indicating a lack of attention to detail during order preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms, which detracted from the overall dining experience.
BL
Brooke Lozier
Oct 31, 2025
1.0
This McDonalds is excessively slow. I saw 7 cars leave the drive-thru because the queue moved every 4 mins. I entered the line with 1 car ahead of me in a two line queue at 9:56pm. I waited over 10 mins to order and received my meal at I could have received a meal more quickly if I had been seated in restaurant. Avoid this location. You pay at the window and then you hand your receipt to the person at the pick up. And the put the order together at the pick up window.
JJ
Jamal
Oct 30, 2025
5.0
This McDonald is the best one in Savannah every time I come here the food is nice and hot the staff is very friendly no complaints here
MG
matthew gruber
Oct 24, 2025
1.0
This is certainly the slowest McDonalds I have ever seen. The drive through has a line around the building at all times. There are also always about 10 people waiting for food inside and when watching food only comes out once every several minutes. This is in no way fast and I dread when I really want a McGriddle because I have to come here. I will say the food is usually hot and good and the staff are pleasant. There is some good music playing inside. I don’t know if they are understaffed or if the entire operation is just ran so poorly.
LR
Lacie Richardson
Oct 22, 2025
2.0
I usually do not go to McDonald's and when I do, I often avoid this location on Ogeechee Rd. While I have never had a bad experience with the staff, or the resturant cleanliness, the food is terrible! It never fails, the burger patties are always cooked to the point of being dried out and even have black spots. Its like they were cooked days ago. The breads often have hard places as if they are going stale. The chicken nuggets are much the same, over cooked and dried out to no end. The outside breading is so hard, you could break a tooth eating it. It seems like everything they are serving at this location is old and reheated to the point of being dry or on the verge of going bad. I strongly recommend people find another location. The food at this one just isn't worth what you spend.
AC
Arianys Camacho
Oct 13, 2025
1.0
Demasiado lentos , se toman más de 40 minutos para entregarte la orden