McDonald's

3.0
1530 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
246 W Broughton Street, Savannah, GA
31401, United States

Hours

Reviews

3.0
1,530 reviews
5 stars
419
4 stars
230
3 stars
244
2 stars
164
1 star
473

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty dining areas and restrooms, as well as concerns about food handling.

Food Quality

Many patrons reported receiving cold or incorrect food orders, with some expressing dissatisfaction with the overall quality of the meals.

Staffing Issues

Several reviews mentioned that the location was understaffed, leading to slow service and disorganization.

Customer Experience

Overall, the customer experience was marred by negative interactions with staff and a lack of attention to customer needs.
  • MM
    Mylah Morris
    6 days ago
    1.0
    We walked here after a night out drinking at the bars. It was before the time they closed. The doors were locked with a sign saying to go to the window. So we went to the window, but nobody answered it to take our order, just looked at us. I guess they didn't want to help anymore customers for the night?
  • JA
    Jim Allan
    Nov 10, 2025
    1.0
    ABSOLUTE WORST place. 15 minutes to get a cup of coffee and a hashbrown??? And they got the order wrong.
  • NS
    Nick “Lord Schmicholas”
    Nov 8, 2025
    1.0
    Gross restaurant. They forgot our drinks and sauce. Fries and nuggets were inedible. Staff was not wearing gloves and talking on their phones in the kitchen area.
  • BS
    Bingqing Shu
    Oct 28, 2025
    1.0
    This was my first time being locked out of a McDonald’s at 7 p.m., a normal dinner hour. A guy standing at the door told me to order at the side window, so I walked over and saw people working inside. I knocked several times before someone finally came to take my order. I ordered my usual Big Mac combo, but when it came to the drink, I was told there was no Coke available. That was honestly the first time I’ve ever heard of a McDonald’s with no Coke. Overall, this was the worst McDonald’s experience I’ve ever had. It really broke the image I used to have of McDonald’s as a warm and always welcoming place.
  • JR
    Jasmine Rosario
    Oct 23, 2025
    1.0
    Ahhh this was so cringe I had to wait outside.. I literally couldn’t watch these simple interactions that were mishandled so comedically. Everyone was yelling at the poor workers .. there were only 2 ppl and they kept taking orders but people were already waiting 30 to 40 minutes someone said they were waiting longer than that for chicken .. at McDonald’s. And yes they messed up our order lol but this was… just… painful to watch. Obviously I’m upset about the messed up order but I’m more baffled by .. life.

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at McDonald's on weekdays?

McDonald's at 246 W Broughton Street, Savannah, GA is open from 6:00 AM to 11:00 PM on Monday and Tuesday, and operates 24 hours on Wednesday through Saturday. On Sunday, it is open from 4:00 AM to 11:00 PM.

What delivery services does McDonald's offer?

McDonald's offers delivery, same-day delivery, and no-contact delivery services.