McDonald's

3.0
2311 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2701 Montgomery St, Savannah, GA
31405, United States

Hours

Reviews

3.0
2,311 reviews
5 stars
656
4 stars
350
3 stars
392
2 stars
255
1 star
658

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in-store and through delivery services.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from rude and unprofessional behavior to polite and helpful service.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, leading to frustration.

Cleanliness and Conditions

Several reviews mentioned unsanitary conditions, including dirty bathrooms and poor food quality.

Management Issues

There were complaints about poor management and lack of organization, contributing to the overall negative experience.
  • RC
    Robin Chen
    2 days ago
    1.0
    Got four nuggets when I ordered 6, just wow
  • KB
    Karl Bradford
    Dec 31, 2025
    1.0
    I went to McDonald's like I normally do and the kiosk wouldn't work, only this time the staff didn't want to run the register, they asked me to leave because they didn't want to take my order. The manager then called the police and when they arrived the police automatically arrested me. I suggest shutting this whole establishment down. I have the money. I have the points to get free food. I was humiliated a couple days after Christmas because of this establishment. I suggest reprimanding the Manager. Time was 12pm on December 27th, 2025. All I wanted was a cheeseburger. I rode my bike there from my house just to get a cheeseburger. Now my bike is stolen and lost. Now let that sink in... My son is a Ronald McDonald child. I donate to the Ronald McDonald foundation. This is an absolute outrage.
  • CC
    Christian
    Dec 29, 2025
    2.0
    Placed a mobile order 1hr-45 mins in advance for breakfast, and normally the prepping takes longer on the app and I arrive around 10:50 hoping my order would be ready only to check my app to see my order had been canceled and for whatever reason the place started lunch early??? Like I had my order placed enough time for it to be done and I waste my time even driving to the place. This location has always done breakfast until 10:59 but all of a sudden yall will just decide to do it whenever you feel like it. Total inconvenience.
  • BH
    Bailey Hernandez
    Dec 23, 2025
    1.0
    trying to get help with someone doing doordash at night is a night mare takes them 3 hours to make 4 chicken strips this management is poor and need to be fired this is ridiculous
  • FR
    Frankie Roper
    Dec 17, 2025
    1.0
    Long wait times and seem like they don't care about being fast or having good food.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2701 Montgomery St, Savannah?

McDonald's at this location is open daily from 4:00 AM to 3:00 AM.

What are the McDonald's drive-thru hours?

The drive-thru is open every day from 4:00 AM until 3:00 AM the next day.