McDonald's

3.0
2300 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2701 Montgomery St, Savannah, GA
31405, United States

Hours

Reviews

3.0
2,300 reviews
5 stars
651
4 stars
349
3 stars
393
2 stars
254
1 star
653

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Speed of Service

Many customers experienced long wait times, with some reporting waits of over 30 minutes for their orders.

Order Accuracy

Numerous reviews mention incorrect orders being received, with customers expressing frustration over missing items or wrong food.

Food Quality

Several customers reported receiving cold or stale food, with some expressing concerns about food safety and hygiene.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, has been criticized, with reports of unsanitary conditions.
  • BH
    Brendan Hegarty
    1 day ago
    2.0
    Messed up a lot of people's orders not just mine. Too small for the volume.
  • MB
    Marlene Bubba
    1 day ago
    1.0
    Very loud. Employees ignore everyone. Bathrooms are locked and they made a pregnant lady stand in line and wait forever until she eventually just left without purchasing food, because she needed to use the restroom badly.
  • HN
    Heather R Nelson
    Oct 27, 2025
    4.0
    The customer service has gotten a lot better over at this McDonalds over the last year. They are more polite and faster depending on the time of day. The last two times I have been I have been at dinner time and breakfast and both times they have been quick and friendly.
  • SC
    Suave Cito
    Oct 14, 2025
    1.0
    There was literally a man standing behind the counter in the kitchen wearing all black that didn't belong there talking with the employees as if he worked there and when asked to get my order he said he dont work here.. This was precisely at 9:40pm on 10/14/25 this place needs a real manager.
  • DC
    Deborah Cress
    Oct 13, 2025
    4.0
    It took more than 15 min to get my breakfast and there was only 1 other customer in the lobby and maybe 2 people people in the drivethru. One of the employees was walking by my table over and over speaking very loud to someone on the phone.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2701 Montgomery St, Savannah?

McDonald's at this location is open daily from 4:00 AM to 3:00 AM.

What are the McDonald's drive-thru hours?

The drive-thru is open every day from 4:00 AM until 3:00 AM the next day.