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McDonald's

3.0
(2329 reviews)

Business Details

2701 Montgomery St, Savannah, GA
31405, United States
(912) 233-5637
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2701 Montgomery St, Savannah, GA
31405, United States

Hours

Reviews

3.0
2,329 reviews
5 stars
661
4 stars
352
3 stars
392
2 stars
255
1 star
669

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Food Quality

Many reviews mentioned cold or stale food, with some customers receiving incorrect or poorly prepared items.

Management Issues

Several customers noted a lack of effective management and training, leading to disorganized service and staff behavior.
  • AB
    Alex Bueno
    Feb 16, 2026
    1.0
    Employees are borderline racist, I'm standing at the counter for 10 minutes as black employees bring orders up front, passing me multiple times, but yet they are asking black customers what they want or needed. I finally grab this black guys attention and he looks at me like I'm a criminal. If you want your food fast and aren't black id suggest going somewhere else to get better service.
  • JT
    Jessie Trinkle
    Feb 16, 2026
    1.0
    Very disappointed I got there at 3:30 am they don’t close until 4. They did not answer the drive through so I drove around to the window, there were two people in there closing down and refused to serve or talk to us. Just a little disappointed in this establishment.
  • JT
    Jonathan Thompson
    Feb 15, 2026
    2.0
    Ordered a sausage biscuit…wasn’t an original McDonald’s biscuit….definitely a frozen biscuit from Walmart…given we showed up at 10:59am…should’ve just said no…but it tasted completely frozen
  • GG
    Gwyneth Garcia
    Feb 13, 2026
    1.0
    The manager who is big, black, and bald was rude. I ordered a big breakfast with pancakes. I politely ask if I could order a steak instead of sausage in the pick up window and willing to pay for the price difference, the manager said “I’m not doing that “ with an attitude and meanest way. He could’ve simply told us to go back in line, but instead he didn’t.
  • FS
    Fidel Sotelo
    Feb 11, 2026
    5.0
    This review is specifically for management The ongoing issue here is not the food but the lack of urgency and awareness from the staff Orders take far too long customers are ignored, and there is no sense of time management. As a customer it feels disrespectful to have our time wasted repeatedly I strongly recommend that management reassess staff training and customer service standards This location has potential, but leadership needs to step in and fix this

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2701 Montgomery St, Savannah?

McDonald's at this location is open daily from 4:00 AM to 3:00 AM.

What are the McDonald's drive-thru hours?

The drive-thru is open every day from 4:00 AM until 3:00 AM the next day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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