McDonald's

3.1
2070 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2025 Skidaway, Savannah, GA
31404, United States

Hours

Reviews

3.1
2,070 reviews
5 stars
610
4 stars
333
3 stars
352
2 stars
213
1 star
562

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and dining area.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with instances of employees ignoring customers or being dismissive.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and food not prepared as requested.

Cleanliness

While some customers noted improvements in cleanliness, others reported dirty conditions, particularly in the dining area and restrooms.

Food Quality

Several reviews mentioned subpar food quality, including cold or stale items, and concerns about food safety.
  • BH
    Blake Houston
    1 day ago
    1.0
    Long story short every time you go to this McDonald’s it’s the slowest moving process you will ever experience. Management is absolutely terrible, unprofessional and not responsible. It takes 10 minutes just to put your order in in the drive-through while sitting there waiting on them to ask you what would you like? Then you’ll sit in line for another 30 minutes. If somebody from McDonald’s on the higher up end and corporate ever see this review, please help this McDonald’s on Skidaway Savannah ga
  • JC
    John Kirby Cadaing
    Jan 3, 2026
    1.0
    You gotta be desperate if you trying to eat here. Customer service, non-existent. Food, sub-par, atmosphere and employee vibe, mad weird. The place I review has to leave an impression on me to write about good or bad. This is place is BAD.
  • JD
    Jo DeVane
    Dec 17, 2025
    1.0
    As I write this, have been waiting on my pickup meal in the dining room for 30 minutes.
  • SK
    Shem Kendrick
    Dec 3, 2025
    1.0
    Ugh, why do I continue to put myself through the misery of coming back here? Because my kid wants a happy meal and I live close. This is the most mismanaged location I’ve come across. I’ve never ordered a meal that wasn’t messed up in some fashion, staff is rude and it doesn’t matter if there’s only 1 person in front of you, you best be prepared for a 30min wait.
  • ED
    Elizabeth D
    Dec 3, 2025
    2.0
    Food was ok, but the tallest female employee gets the highest rating from me..She was amazing...it was around lunch time & she still had time for me...friendly, excellent service, patient...above and beyond 5* for her!!!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Savannah, GA is open 24 hours every day of the week.

During what hours is delivery available at this McDonald's?

Delivery is available daily from 5:00 AM to 2:00 AM.