McDonald's

3.1
3899 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 A Gateway Blvd E, Savannah, GA
31419, United States

Hours

Reviews

3.1
3,899 reviews
5 stars
1,088
4 stars
702
3 stars
688
2 stars
390
1 star
1,031

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted poor hygiene, with dirty bathrooms and unclean dining areas being a common complaint.

Customer Service

Many customers reported rude and unhelpful staff, with several instances of slow service and incorrect orders.

Food Quality

There were numerous complaints about cold or poorly prepared food, including incorrect orders and stale items.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
  • BB
    Bon’Apetit
    1 day ago
    1.0
    Am on the road with my children and husband. We went in to use the restrooms and like others, felt the restaurant floors greasy and the restrooms are filthy with no toilet paper. I told my kids, NEVER buy food at a restaurant where they do not care for cleanliness in the restrooms and floors. We could have purchased food but they lost customers because of this.
  • JB
    Jefe Da Business
    2 days ago
    2.0
    Food is always cold it never fails. Most employees have a bad attitude and are often rude. Service is slow and employees are always huddled up laughing and joking like it's a comedy show goin on. Definitely won't be coming back to this location.
  • AS
    A S
    Jan 2, 2026
    1.0
    Tried to use the restroom and the McDonald’s attendant yelled at me that it was closed. As soon as she saw me going into the bathroom she went into the bathroom because she was standing outside of it. The bathroom was a mess granted, but she yelled, “You expect me to stop doing my job?” They really need to teach customer service. Needless to say, we did not order food here and will not stop there in the future.
  • CT
    Carlie T
    Dec 28, 2025
    4.0
    Honestly, the parking lot was super packed and the drive thru took a while, but it is Georgia. My QP was cold but the rest of the food was hot. Associate was friendly but it's disappointing when your food is obviously not made to order or even heated up.
  • DO
    Durdona Omonova
    Dec 28, 2025
    1.0
    Staff ignored me except for one when I asked for the rest of my order. They only gave us the food and no drinks or ice cream which we ordered so we had to ask. No straws in the bag either! Fries weren’t even filled to the top. Very bad and slow service and poor hygiene especially in the bathrooms.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Savannah, GA?

McDonald's in Savannah is open daily from 6:00 AM to 11:00 PM.

During which hours is the drive-thru service available at McDonald's?

The drive-thru is open every day from 6:00 AM to 11:00 PM, providing convenient access for customers.