McDonald's

3.1
3861 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 A Gateway Blvd E, Savannah, GA
31419, United States

Hours

Reviews

3.1
3,861 reviews
5 stars
1,078
4 stars
697
3 stars
686
2 stars
384
1 star
1,016

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff, long wait times, and issues with order accuracy.

Cleanliness

The restaurant was frequently described as dirty, with filthy bathrooms and unsanitary conditions noted by multiple reviewers.

Food Quality

Several reviews mentioned cold or stale food, incorrect orders, and overall dissatisfaction with the quality of the meals.

Staff Attitude

Staff behavior was often criticized, with reports of employees being unhelpful, dismissive, or unprofessional.

Kiosk Issues

Customers expressed frustration with the requirement to use kiosks for ordering, especially when they were dirty or malfunctioning.
  • TL
    Tiffany Lindquist
    2 days ago
    1.0
    Service was horrible
  • TG
    Tom G
    Nov 10, 2025
    2.0
    Went for breakfast and when I got out to my car found the coffee ice cold, went back in and they were making a fresh pot. They gave me the cup and never asked what I wanted in it, I noticed it had cream but when I asked about sugar they didn't seem to understand what I was asking, I said I wanted 3 sugars in it and they didn't understand. I finally asked for 3 packets of sugar and left, very poor service, they didn't want to help people at the register but kept saying use the order board. My wife went in to order a meal for herself and ended up walking out, since they acted like they couldn't hear her and the line was growing. This has to be the worst McDonalds I ever stopped at, I saw multiple leave in frustration. Will not go back to this location again.
  • AC
    Angelica Chong
    Nov 9, 2025
    2.0
    The service was terrible from the wrong order to getting my food. When going to the second window the lady was upset when I told her this is not my order and didnt even apologize but rolled her eyes like it was my fault. Never again at this location.
  • DI
    Danny Cawley III
    Oct 25, 2025
    1.0
    Customer service is embarrassing, they will refuse to take your order and direct you to the kiosk. They will ignore you at the counter. Some of the employees have earbuds in their ears the others have an elementary level understanding of English. I understand good workers are hard to find but I find it Absolutely ridiculous to have bad service in the dine in. They avoided me and the manager tried to give my food to someone sitting down when I was standing right at the counter.
  • JB
    Joe Bob
    Oct 18, 2025
    1.0
    GO TO A DIFFERENT McDonald's I had to ask for ketchup. The employee said "I don't have ketchup here". I replied surprised:" y'all don't have ketchup at McDonald's¿?" She stated: "I'll see if I can find some" It took over 5 minutes for her to come back with 1 pack of ketchup. Just go to a different location this one sucks. Cold fries and overly salty burgers.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Savannah, GA?

McDonald's in Savannah is open daily from 6:00 AM to 11:00 PM.

During which hours is the drive-thru service available at McDonald's?

The drive-thru is open every day from 6:00 AM to 11:00 PM, providing convenient access for customers.