Five Guys

4.0
1357 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 175 W. Bay St. in Savannah is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
175 W. Bay St., Savannah, GA
31401, United States

Hours

Reviews

4.0
1,357 reviews
5 stars
695
4 stars
318
3 stars
145
2 stars
61
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times for food.

Food Quality

While some enjoyed the burgers, there were numerous complaints about incorrect orders, cold food, and inadequate fry portions.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary bathrooms.

Pricing

Customers frequently mentioned that the prices were high compared to the quality of food received.

Staff Attitude

Mixed feedback on staff demeanor, with some praising individual employees while others reported negative interactions.
  • SM
    Sean Minerly
    2 days ago
    1.0
    Prison food is better than this. Don't waste your time here. Over priced under rated high school cafeteria food at best.
  • RE
    Rozalia Erhardt
    Nov 14, 2025
    4.0
    Burgers are good, Cajun fries 🍟 spicy & salty ! I am writing this review to warn people especially Families, if they like 5 Guys & go to this location, Beware the prices are $2-3 higher per item then other locations . Husband got Cheese burger, large Cajun fries & milk shake . Tab $ 36 !!! For a family of 4, w.o. shakes could $100 ++! Ouch
  • SM
    S M
    Nov 7, 2025
    1.0
    Rent-a-cop will tell you you cant bring alcohol inside to pick up a to-go order but wont do anything about the bum sitting out front accosting people. Not worth your time.
  • LG
    Lucas Giovanni
    Nov 4, 2025
    5.0
    Sem dúvidas o melhor hamburguer dos Estados Unidos, toda a rede é maravilhosa, inclusive em Londres, o padrão de qualidade é altíssimo, hamburgueres deliciosos, batata frita primorosa e ambiente agradável.
  • BN
    Billy Nelson
    Nov 1, 2025
    1.0
    Worst Five Guys ever. Took over an hour to get our food, they didn't make it right, and the tables were all dirty. There were no napkins and thr staff seemed bothered that we even showed up.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.