Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 175 W. Bay St. in Savannah is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers reported poor service, including rude staff and long wait times for food.
Food Quality
While some enjoyed the burgers, there were numerous complaints about incorrect orders, cold food, and inadequate fry portions.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary bathrooms.
Pricing
Customers frequently mentioned that the prices were high compared to the quality of food received.
Staff Attitude
Mixed feedback on staff demeanor, with some praising individual employees while others reported negative interactions.
SM
Sean Minerly
2 days ago
1.0
Prison food is better than this. Don't waste your time here. Over priced under rated high school cafeteria food at best.
RE
Rozalia Erhardt
Nov 14, 2025
4.0
Burgers are good, Cajun fries 🍟 spicy & salty ! I am writing this review to warn people especially Families, if they like 5 Guys & go to this location, Beware the prices are $2-3 higher per item then other locations . Husband got Cheese burger, large Cajun fries & milk shake . Tab $ 36 !!! For a family of 4, w.o. shakes could $100 ++! Ouch
SM
S M
Nov 7, 2025
1.0
Rent-a-cop will tell you you cant bring alcohol inside to pick up a to-go order but wont do anything about the bum sitting out front accosting people. Not worth your time.
Worst Five Guys ever. Took over an hour to get our food, they didn't make it right, and the tables were all dirty. There were no napkins and thr staff seemed bothered that we even showed up.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 175 W. Bay St. accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys on Bay Street?
Five Guys is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 3:00 AM.
Can I order delivery from Five Guys at 175 W. Bay St.?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering portal.
Does this Five Guys location offer in-store pickup?
Yes, they provide in-store pickup services.
How can I customize my burger or milkshake at Five Guys?
You can customize your burger with over 250,000 combinations and choose from more than 1,000 milkshake combinations.
What payment options are accepted at Five Guys on Bay Street?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys at 175 W. Bay St. wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, and restrooms.
What are some nearby dining options around Five Guys at 175 W. Bay St.?
Nearby dining options include YATAI ramen + yakitori, Treylor Park Double Wide Diner, Cilantro’s Grill & Cantina, 22 Square Restaurant & Bar, and Ruth's Chris Steak House.
Are there any hotels near Five Guys at 175 W. Bay St. for visitors?
Yes, nearby hotels include Andaz Savannah, Bluegreen Vacations Studio Homes at Ellis Square, Hotel Indigo Savannah Historic District, Grand Bohemian Hotel, and The Bohemian Hotel Savannah Riverfront.
What nearby attractions can I visit before or after dining at Five Guys on Bay Street?
Guests can visit Chessboard at Ellis Square art and entertainment venue, Tiffani Taylor Gallery, Sabreee’s Gullah Art Gallery, and enjoy Riversides and other local spots.