Dunkin'

3.9
1214 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Savannah, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5921 Ogeechee Rd, Savannah, GA
31419, United States

Hours

Reviews

3.9
1,214 reviews
5 stars
600
4 stars
245
3 stars
130
2 stars
75
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and disorganization.

Food Quality

Many reviews highlighted issues with food quality, including stale donuts, incorrect orders, and unsatisfactory coffee.

Cleanliness

Several customers mentioned cleanliness issues, including flies and dirty tables, which negatively impacted their experience.

Wait Times

Long wait times were frequently mentioned, particularly in the drive-thru, leading to frustration among customers.

Customer Experience

Positive experiences were noted for staff who went above and beyond, but negative interactions with certain employees were also reported.
  • CB
    Courtney A. Black
    1 day ago
    2.0
    I waited 24 minutes in the drivethru behind 3 cars.
  • JL
    Joshua Lambert
    Nov 8, 2025
    2.0
    Unfortunately, I’ve had repeated issues at this Dunkin’ location. Nearly every visit involves some kind of problem — when I place a mobile order, it’s often lost or incorrect, and in-person visits aren’t much better. During my most recent visit, I went inside to order a dozen donuts, a breakfast sandwich, and a coffee roll. While I received the donuts and sandwich promptly, the coffee roll was never provided. After notifying the staff member at the counter, she apologized but continued assisting other customers before addressing my issue. It took approximately 20 additional minutes to receive the missing item. In total, what should have been a quick five-minute stop turned into a 30-minute ordeal. While the food quality was satisfactory, the consistent service and order accuracy problems make this location difficult to recommend.
  • KK
    Kristen Keezer
    Nov 4, 2025
    5.0
    I just wanted to through out there that I have had the greatest pleasure with Serenity. I have never met her however she has gone above and way way beyond helping me get what I was interested in. She has truly made me realize that there truly still are amazing people in this world. I have always been a Dunkin fan but if I wasn’t I would be now. THANK YOU AGAIN Serenity!!!
  • BH
    Brittany Hines
    Oct 29, 2025
    1.0
    I have been coming here for years and it has not been the same without the previous management. Not sure her name but she was bubbly and got orders right. Now I go there is never any donuts. You charge, I pay
  • JS
    Jill Straub
    Oct 17, 2025
    1.0
    Every single time I come later than 2, the drive thru is at a stand still. The longest I sat at the speaker for "I'll be with you in one moment" was 13 minutes...there was one car in the Parking lot so it wasn't booming. When I've gone it, it's either because I wanted donuts (there were flies in the case), or because they messed up my coffee....which is usually watered down. Today my coffee seems to be missing the coffee, it's cream and flavor. They're always friendly though.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 5921 Ogeechee Rd in Savannah?

The store is open daily from 5:00 AM to 8:00 PM except Saturday when it closes at 8:00 PM as well.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' provides both curbside pickup and delivery services at this location.