Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers praised the pizza for its flavor and freshness, but there were complaints about burnt pizzas and incorrect orders.
Customer Service
While many reviews highlighted friendly and helpful staff, there were significant complaints about poor service and order accuracy.
Cleanliness
Some customers noted cleanliness issues, particularly with the bathrooms and overall restaurant environment.
Delivery Issues
Several customers experienced problems with delivery, including late arrivals and cold food.
AA
April
3 days ago
5.0
Whew as I sit stuffed 😔
I ordered a chicken bacon salad when I tell you I haven't had a fulfilling salad like that in a while got me with the itius and it's lunch time everything was on point not only was the chicken tender seasoned and warm I promise I'm not coming back 😁🤤
Thank you to young lady her customer service is seasoned to perfection!
LP
Larry Peavey
Feb 23, 2026
1.0
I have ordered several time in the past and everything was very good and the people were very professional. I tried to order today 02/23/26 and the online system wasn’t working. So I called the location on waters Ave . Just across the street from Stillwell towers where I live. I gave the order and had to repeat it several times. Although the person taking the order was nice she seemed unsure of herself. She put me on hold and someone else took over. He asked me to again repeat my order and address.i feel there is a complete lack of understanding or training . It shouldn’t be this hard to order a pizza. I’ll never try to do business with this company again. I rate the experience as a complete failure.
Thank you
L. Peavy
CD
Corey D
Feb 22, 2026
1.0
Tried this place for the first time and my pizza was burned.. won’t be going back ..
EY
Ebonie Carter Youmans
Feb 10, 2026
5.0
Great little pizza place
JB
joann berry
Feb 9, 2026
4.0
Love, Love Love Donatos pizza, Never had any issues until recently, I get my 10 "pizza with a well done bake, the Wilmington Island location (RIP), always made it perfectly. The Waters Ave. Location has burned it twice, while I still get Donatos pizza, I just don't get a well done bake which is unfortunate, I just put it in the oven when I get home
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order Donatos Pizza online?
You can order Donatos Pizza online via their website at https://www.donatos.com or through their app available on iOS and Android.
What are some popular products offered at Donatos Pizza?
Donatos Pizza offers pizza, oven baked subs, desserts, and appetizers.
Are there any special deals or featured messages at Donatos Pizza?
Yes, you can add a side for just $5 as a special offer at Donatos Pizza.
What pizza restaurants are located near Donatos Pizza in Savannah?
Nearby pizza restaurants include Donatos Pizza - Midtown, Savannah, GA and Wendy's, which offers fast food and burgers.
What other services or shops are near Donatos Pizza in Savannah for customers to visit?
Customers near Donatos Pizza can also visit Savannah Framing Company for arts and crafts, Barnes Restaurant for American barbecue cuisine, and Joe's Homemade Cafe for a cafe experience.
Are there any medical facilities close to Donatos Pizza in Savannah?
Yes, nearby medical facilities include Coastal Rheumatology Associates, Summit Cancer Care, and Georgia Dermatology and Skin Cancer Center.
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Certified March 01, 2026Yext Knowledge Graph
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