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Donatos Pizza

4.4
(665 reviews)

Business Details

5405 Waters Ave, Savannah, GA
31404, United States
(912) 328-2022
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Location

Donatos Pizza
5405 Waters Ave, Savannah, GA
31404, United States

Hours

Reviews

4.4
665 reviews
5 stars
472
4 stars
84
3 stars
38
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the pizza for its flavor and freshness, but there were complaints about burnt pizzas and incorrect orders.

Customer Service

While many reviews highlighted friendly and helpful staff, there were significant complaints about poor service and order accuracy.

Cleanliness

Some customers noted cleanliness issues, particularly with the bathrooms and overall restaurant environment.

Delivery Issues

Several customers experienced problems with delivery, including late arrivals and cold food.
  • AA
    April
    3 days ago
    5.0
    Whew as I sit stuffed 😔 I ordered a chicken bacon salad when I tell you I haven't had a fulfilling salad like that in a while got me with the itius and it's lunch time everything was on point not only was the chicken tender seasoned and warm I promise I'm not coming back 😁🤤 Thank you to young lady her customer service is seasoned to perfection!
  • LP
    Larry Peavey
    Feb 23, 2026
    1.0
    I have ordered several time in the past and everything was very good and the people were very professional. I tried to order today 02/23/26 and the online system wasn’t working. So I called the location on waters Ave . Just across the street from Stillwell towers where I live. I gave the order and had to repeat it several times. Although the person taking the order was nice she seemed unsure of herself. She put me on hold and someone else took over. He asked me to again repeat my order and address.i feel there is a complete lack of understanding or training . It shouldn’t be this hard to order a pizza. I’ll never try to do business with this company again. I rate the experience as a complete failure. Thank you L. Peavy
  • CD
    Corey D
    Feb 22, 2026
    1.0
    Tried this place for the first time and my pizza was burned.. won’t be going back ..
  • EY
    Ebonie Carter Youmans
    Feb 10, 2026
    5.0
    Great little pizza place
  • JB
    joann berry
    Feb 9, 2026
    4.0
    Love, Love Love Donatos pizza, Never had any issues until recently, I get my 10 "pizza with a well done bake, the Wilmington Island location (RIP), always made it perfectly. The Waters Ave. Location has burned it twice, while I still get Donatos pizza, I just don't get a well done bake which is unfortunate, I just put it in the oven when I get home🫩

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza known for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

Where is Donatos Pizza located?

Donatos Pizza is located at 5405 Waters Ave, Savannah, GA 31404, USA.

Brand Certified Facts from Donatos Pizza

Donatos Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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