Many customers reported poor and rude service, with several mentioning unprofessional behavior from staff.
Food Quality
Inconsistent food quality was noted, with complaints about old or improperly prepared items, while some praised the freshness of certain dishes.
Cleanliness
Multiple reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and items being unavailable, leading to customer frustration.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with specific staff members and enjoyed the ice cream.
AA
Amaru
Dec 31, 2025
2.0
Had a $25 Gift Card from Christmas. Not only did they mess up my order twice in one day, the eat in visit was extremely bad. Rude staff, Cold food that wasn't delivered in a timely manner.. I haven't been to DQ in a long time just because it's out of my way. Now I don't think I will be coming back for a different reason.
SS
Sultana Sams
Dec 29, 2025
1.0
Won't honor coupons
KA
K Agler
Dec 11, 2025
2.0
The food in the freezer was old and out of date. The inside of the place was not very clean. Very disappointed.
MB
Michele Brown
Nov 19, 2025
3.0
Icecream was good. Honestly, if I am not craving it I wont go there. Unfortunately, I dread getting to the window. Extremely rude every time I have gone. I hate leaving a bad review, however this has happened every time I have gone there.
JH
Justin Hubbard
Nov 14, 2025
3.0
Two nights in a row, they have left the bacon off of my number one. The first night they had a lid that was too small for my cup, so when I picked it up to get out of my car, it dumped everywhere. Will not be returning.