Business Details
About
Mexican Restaurant
Chipotle Savannah Victory Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,069 reviews
5 stars
431
4 stars
170
3 stars
79
2 stars
78
1 star
311
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, understaffing, and poor customer service, with many expressing frustration over incorrect orders and unhelpful staff.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and restrooms, contributing to a negative dining experience.
Food Quality
Several customers noted issues with food quality, including undercooked rice, stale chips, and missing ingredients, leading to dissatisfaction with their meals.
Management Concerns
There were complaints about management's lack of responsiveness to issues, including staff behavior and operational inefficiencies, suggesting a need for better oversight.
- PLProject LunaJan 4, 20261.0Yall need to get it together. I ordered for pick up and it was 25 minutes late from when it said it was going to be ready so I stood there waiting. The guy on the line making the to go orders was absolutely useless, pants sagging so we can see his underwear and on top of that he’s wearing sweatpants with his hat facing the back come on, he proceeds to make my order wrong I ordered tacos I guess he forgot the tortillas and now I’m stuck with a salad amazing. That was the worse experience I’ve had, please train your people better and fix your app as I couldn’t even get a refund on a wrong order.
- BMBenjamin MorrisDec 30, 20251.0Waiting 40 mins in line to be served only for the to be out of steak and other options. Only one person working the line while 5 other people walked around. I dont usually complain but this experience was just exceptionally bad.
- ASArun SivaramanDec 30, 20253.0Food is good. Ample portion size but the counter and kitchen areas looked very chaotic.
- GSGowri SrinivasDec 29, 20252.0Rice undercooked Excessively salty Lacks friendly staff, they appeared overwhelmed by the holiday crowd and lines in their store
- LMLuke MillerDec 20, 20255.0i had a sweater so they gave me a lot off... like a serious amount !! they're very hopsutable and friendly and gave us sooook mcuh food
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Savannah Victory Station serve?
Chipotle serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Savannah Victory Station?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle online for delivery or pickup at this location?
Yes, Chipotle offers both in-store pickup and delivery services which can be ordered online through their website or app.
Where is Chipotle Mexican Grill located in Savannah?
It is located at 1801 E Victory Dr, Chatham, Savannah, GA 31404, USA.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering services along with online and mobile delivery.
How can I contact Chipotle Mexican Grill at Savannah Victory Station?
You can call them at +1 912-303-5870 or email at ga.2041.Savannah@chipotle.com.
What is Chipotle's approach to food sourcing and quality?
Chipotle prioritizes Food with Integrity principles by using 53 real ingredients, sourced from farms with humane and sustainable practices, without artificial colors, flavors, or preservatives.
What nearby places can I visit before or after dining at Chipotle?
You can visit Nothing Bundt Cakes for desserts, Bruster's Real Ice Cream for frozen treats, or WFM Coffee Bar for coffee and tea near Chipotle at Savannah Victory Station.
Are there health and wellness services near Chipotle Mexican Grill at Savannah Victory Station?
Yes, nearby you can find The Joint Chiropractic, BenchMark Physical Therapy, and The Lash Lounge Savannah offering chiropractic care, physical therapy, and beauty services respectively.
Where can I shop for groceries or pets near Chipotle at Savannah Victory Station?
Whole Foods Market and Outer Aisle offer grocery and health food shopping, while PetSmart and Banfield Pet Hospital are available for pet supplies and veterinary services nearby.