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Chipotle Mexican Grill

3.3
(1030 reviews)

About

Mexican Restaurant
Chipotle Savannah Victory Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1801 E Victory Dr, Savannah, GA
31404, United States

Hours

Reviews

3.3
1,030 reviews
5 stars
411
4 stars
163
3 stars
75
2 stars
78
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unhelpful staff, leading to frustration and dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with unclean tables, floors, and food areas, raising concerns about hygiene.

Food Quality

Many reviews mentioned poor food quality, including undercooked rice, stale chips, and missing ingredients, contributing to a negative dining experience.

Staff Attitude

Numerous customers noted rude or indifferent behavior from staff, which negatively impacted their overall experience.

Operational Problems

The location often had issues with being understaffed, running out of ingredients, and only accepting online orders, leading to customer frustration.
  • GJ
    Gary Jester
    2 days ago
    3.0
    As someone who remembers how good Chipotle used to be, I can safely say that the quality of the entire company has gone straight downhill, since even before COVID. This location was just another example. Slop burritos overstuffed with rice & short on the protein. Stale chips. Overpriced drinks. All served slowly, by indifferent staff. In other words, par for the course.
  • LE
    LaPrentiss Ellison
    4 days ago
    1.0
    I hate this place with all my heart. It’s always something. They are ALWAYS having a wait time on their protein. Don’t bother putting in a online order
  • JD
    John Davis
    Feb 24, 2026
    1.0
    Rude lazy team. No one moves with sense of urgency and night time "manager" does not care. He encourages the team to close early while one person works the line making orders. Also watched him flirt and cut up with female employee while the guy on the line was backed up working solo. GM if you see this you need to replace your male night time manager. He is rude, cutting corners, and lazy. Also does not hold his team accountable. Too worried about being friends with his team.
  • DB
    David Buchanan
    Feb 23, 2026
    5.0
    Zach is one of your best employees!! He did a great job showing me all the options. And may a great burrito!! He needs a promotion and a raise!!
  • TQ
    Tiffany Quick
    Feb 16, 2026
    1.0
    Definitely one of the worst chipotle I been too. Waited in line about 20 mins for them to serve my family and I. Our turn we got nothing but attitude for the one helping us because they were late for their break and other other person didn’t come back to take over. Our food was skimp barely and rice or chicken then when I asked for lettuce and the container was empty got an eye rolled since they had to walk to the back to get more. The one at the register had to argue with me that the kids meal doesn’t come with chips has to call another employee over to confirm.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Savannah Victory Station serve?

Chipotle serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill in Savannah Victory Station?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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