Business Details
About
Mexican Restaurant
Chipotle Savannah Victory Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,055 reviews
5 stars
427
4 stars
168
3 stars
76
2 stars
76
1 star
308
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, floors, and restrooms.
Food Quality
Many reviews mentioned issues with food quality, including stale chips, undercooked rice, and missing ingredients.
Order Fulfillment
Customers experienced problems with order accuracy and availability of menu items, often being told they were out of key ingredients.
Staff Attitude
Several reviews highlighted a lack of professionalism and care from the staff, contributing to a negative dining experience.
- NBnathan barrettNov 5, 20252.0sloppy portions, give me a cup of sour cream for some reason on my burrito bowl instead of a scoop, chips were extremely stale and guacamole was brown. not to mention the rude staff at the register
- MSMattie SterlingNov 3, 20251.0This is hands-down the worst Chipotle I’ve ever been to. Orders are always wrong or incomplete, food takes forever (up to 45 minutes), and when it finally arrives, it’s cold and falling apart. The tables are dirty, there’s never any ice, and the staff is consistently unhelpful. On one visit, they completely forgot one of our meals, made us wait in line all over again, and then blamed us for their mistake; saying the burrito took too long to roll because it had too many salsas. Unbelievable. I won’t be coming back to this location.
- EKEugene KurolapNov 2, 20251.0They only had order online mode because somebody didn’t show up for work… when this happens, they should just give the food away for free
- RJRene JuradoOct 26, 20251.0waited in line for about 30-35 mins because they are understaffed (which i understand)- once i got to the register i realized they made my bowl wrong, adding 2x the protein and therefore was rung up costing more because she doubled the meat for some reason - after calling her out on the price, the girl said id have to go back in line, so i did…..after she remade my bowl, she grabbed my old bowl with double the meat and threw it in the trash, not only wasteful but spiteful. - the girl wasnt wearing a name badge and refused to tell me so i took her pic. so i went back in line and waited for another
- KBKensley BlankOct 22, 20251.0I went in and got a double chicken bowl the girl scooping the chicken ran out of chicken on my second scoop and gave me like three pieces in the second scoop instead of waiting for chicken. She continues my bowl down the line when I asked for more chicken, she tells me there is no more and I said I will wait and she said do you want triple chicken? And I said no I want the double chicken that I paid for. She continues to argue with me in line which is bad customer service and I still got charged for double chicken despite only getting like 1.2 serving not. If her customer service has been slightly better this wouldn’t have been an issue but not only did I not get what I paid for I was also argued with
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Savannah Victory Station serve?
Chipotle serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Savannah Victory Station?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle online for delivery or pickup at this location?
Yes, Chipotle offers both in-store pickup and delivery services which can be ordered online through their website or app.
Where is Chipotle Mexican Grill located in Savannah?
It is located at 1801 E Victory Dr, Chatham, Savannah, GA 31404, USA.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering services along with online and mobile delivery.
How can I contact Chipotle Mexican Grill at Savannah Victory Station?
You can call them at +1 912-303-5870 or email at ga.2041.Savannah@chipotle.com.
What is Chipotle's approach to food sourcing and quality?
Chipotle prioritizes Food with Integrity principles by using 53 real ingredients, sourced from farms with humane and sustainable practices, without artificial colors, flavors, or preservatives.
What nearby places can I visit before or after dining at Chipotle?
You can visit Nothing Bundt Cakes for desserts, Bruster's Real Ice Cream for frozen treats, or WFM Coffee Bar for coffee and tea near Chipotle at Savannah Victory Station.
Are there health and wellness services near Chipotle Mexican Grill at Savannah Victory Station?
Yes, nearby you can find The Joint Chiropractic, BenchMark Physical Therapy, and The Lash Lounge Savannah offering chiropractic care, physical therapy, and beauty services respectively.
Where can I shop for groceries or pets near Chipotle at Savannah Victory Station?
Whole Foods Market and Outer Aisle offer grocery and health food shopping, while PetSmart and Banfield Pet Hospital are available for pet supplies and veterinary services nearby.