Chipotle Mexican Grill

Reviews

• AC

  Aryan Chaudhari

  4 days ago
  1.0
  Employees was so rude please don’t come to this place your money don’t worth the food or either service
• JS

  Jena Sandoval

  6 days ago
  1.0
  Typically I never have an issue here but this visit? Not anymore. You can tell the female manager doesn’t care and wants to pay more attention to her kids than guests. She was rude and argumentative. More suitable for McD if you ask me.
• SM

  sergio martinez

  Dec 23, 2025
  1.0
  The worst food and service. They said they reduced the amount of food, but they are still charging the same price. Poor-quality food and poor cleanliness. A bad place to go and eat.
• KC

  Kristina Chandler

  Dec 20, 2025
  1.0
  NOT HANDICAP ACCESSIBLE AT ALL. On 12/18/2025 I was eating in the restaurant with my daughter and her godbrother. A lady entered the store in a wheelchair & asked an employee for a menu to which the employee said “we don’t have a menu, people just look through the glass and order what they want.” WELL SHE COULDNT SEE THE FOOD THROUGH THE GLASS BECAUSE SHE’S IN A WHEELCHAIR. so i politely asked the lady if she wanted some help & started telling her what meats they have. THEN the employee started listing the options that I didn’t mention even though she could have listed all the items in the first place. so I tell the lady that i would help her if she wanted to order something. of course she wants the quesadilla that you can ONLY order on the app, but the app wasn’t working. so i go back to the counter to ask what can be done … one guy says she can order a kids quesadilla, one lady tells me to go to another store to use their wifi as if that’s the issue, (AGAIN THE APP wasn’t working, not my phone) finally another employee tells me i can order on the website & that’s what i did. i can assure you I won’t be going to Chipotle again and will tell everyone else not to go for the way they treated someone with a disability. If you’re in a wheelchair, you can’t see the food items AND the store is not wide enough for someone in a wheelchair to get through. we kept moving chairs and the employees were just standing there useless. i’m highly disappointed & this is why Surcheros is always my first choice they have more food & veggie options anyway. This was at Chipotle in Savannah, GA 31406 318 Mall Blvd. You won’t catch me there again & I’d suggest you stay away too
• NH

  Nicholas Harrell

  Nov 24, 2025
  1.0
  I normally eat here in some way or fashion atleast twice a week. Its my favorite place after working out. The manager was rude and disrespectful. I asked to put Green Tabasco on my burrito, and she came over and said no they cant do that. I let her know they have always done that for me, she tells me not at that store they haven't. I let her know that its the only store I go to, and they have every single time, and she told me no, they never have, that I was wrong. If it weren't for her being so disrespectful, and telling me I was wrong, I would have plbought my burrito, and would still go there. Now I'll never go there or order from there again.

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