Business Details
About
Mexican Restaurant
Chipotle Savannah Abercorn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,084 reviews
5 stars
501
4 stars
209
3 stars
100
2 stars
67
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of engagement.
Food Quality
There were numerous complaints about food quality, including undercooked items, small portions, and stale ingredients.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food preparation areas, raising concerns about hygiene.
Inconsistency
Customers noted inconsistent portion sizes and frequent shortages of menu items, leading to dissatisfaction with their orders.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, highlighting friendly staff and enjoyable meals.
- HTHailey ThorpeNov 13, 20251.0My Bowl, AMAZING! The guy who made my bowl, AMAZING! My reward for free double protein, AMAZING! Customer service, 💩! ………. Before I got to the cash register, I was watching how the girl (brown skinned w/braids) on the register was interacting with the guest. She was unpleasant to say the least; throwing bags with food items in them like they are her car keys. I asked for a mini bag of chips, she gave me a large one. I ask where to scan my phone to redeem my reward, I can barely hear her reply. It was obvious she just wanted me to swipe my card and go! She ask me “would you like anything else?” back to back, not giving me anytime to think about the additional items I might have wanted. I guess my replies weren’t fast enough for her. 🙄 I was in the restaurant today on November 13th, 2025 around 2:30. Sucks that my food was good but my service was trash! This location is better than the victory one, just not today customer service wise.
- MJMatthew JNov 11, 20251.0The young girl who was working last night with the ponytail had a nasty dismissive attitude. We won’t be back and the food wasn’t good. Nothing tasted fresh and a lot of Burt pieces of everything. The guacamole tasted old so her attitude was the head of it all. Quit if you don’t like working there.
- AMashley murrayNov 4, 20255.0Very fast and the cleanest I have ever been in.
- PNPradeep NairOct 30, 20254.0Compared to other outlets, they are generally more generous with portion size of proteins. Ambience and waiting times are typical. Chipotle salad bowls are better options for a fulfilling meal if you skip the rice and excess cheese for people watching their blood sugars.
- CSChuck SowellOct 29, 20255.0C’ Mon. It’s Krystal. It’s great when you don’t want to be disappointed. Don’t expect anything good and you’ll be fine.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Savannah Abercorn?
Chipotle Mexican Grill in Savannah Abercorn is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Savannah?
It is located at 318 Mall Blvd, Savannah, GA 31406, near Hodgson Memorial Dr in the Chatham area.
Can I order Chipotle for delivery or pickup at the Savannah Abercorn location?
Yes, this location offers both in-store pickup and delivery services.
How can I order Chipotle online on my Apple device?
You can order online using the Chipotle app available on the Apple App Store or via the quick order link provided specifically for this location.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican fare including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced real ingredients.
Does Chipotle in Savannah Abercorn accept credit cards and gift cards?
Yes, they accept credit cards and offer gift cards among other services like catering and online orders.
How can I contact Chipotle Mexican Grill in Savannah Abercorn by phone or email?
You can call them at +1 912-335-3380 or email at ga.2229.Abercorn@chipotle.com.
What nearby restaurants are close to Chipotle Mexican Grill in Savannah Abercorn?
Nearby you can find Wendy's, Taco Bell, La Nopalera Mexican Restaurant, IHOP, Sisters Of The New South, Hideaway Sports Bar & Grill, and L and L Hawaiian Barbecue.
Are there any nearby places where I can shop for groceries when visiting Chipotle?
Yes, Kroger Marketplace and Base Culture grocery stores are close by, making it easy to pick up groceries before or after your meal.
What local services and amenities are available near Chipotle Mexican Grill in Savannah Abercorn?
Nearby services include Visionworks eye care, D&D Nails Spa, Sola Salon Studios, The Print Shop of Savannah, and medical facilities like ExperCare Urgent Care and Sacred Hearts Developmental Center.