As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude and unprofessional.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Food quality was inconsistent; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared food.
Wait Times
Customers frequently mentioned long wait times in the drive-thru, with some experiencing delays of over 30 minutes.
Cleanliness
Several reviews noted cleanliness issues at the location, including trash and a dirty environment.
DS
Damien Sullivan
Feb 20, 2026
5.0
I drove through and they had just turned the milkshake machine off... They were nice enough to crank it back up for my two large ones! Great service over there for sure
MW
Marvin Williams
Dec 23, 2025
2.0
It took a 1hr to get to the windows after order. Then my order was not complete, very disappointed, told use to pull up. Bad management, he couldn't work cash register seems like, only black girl was helping him get it together. Only family seems like work there.
KG
KELO GAMING
Dec 20, 2025
5.0
Raj was a amazing cashier . Food came out fresh and correct. Great service and great food.
JM
June Montgomery
Dec 20, 2025
5.0
Quick service. Raja is very welcoming!
RS
Ryan Smith
Dec 18, 2025
5.0
12/18/25 I stopped by this location today and I was thoroughly impressed with how quick and courteous the service was. Raj was the one that helped me with my order. He was very friendly and got my order out fresh, hot, and exactly as I ordered it. I will definitely be going back and encourage you all to go see Raj!