Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting employees like Rob, Kia, and Robert.
Food Quality
The food received high marks for being fresh, delicious, and well-prepared, with several customers expressing their love for specific menu items.
Cleanliness
While some customers noted cleanliness and food safety, others reported issues with unsanitary conditions, such as flies around food and sticky tables.
Service Speed
Several reviews mentioned slow service and long wait times, particularly during busy hours, leading to frustration among customers.
Portion Control
There were complaints about small portion sizes and inconsistent serving practices, with some customers feeling that they were not receiving adequate amounts for the price.
EF
EBONY S. FOX
3 days ago
5.0
Robin and Quana was so Friendly and helpful to me and my son. It was our first time and they were so helpful they offered things to try to make sure we get exactly what we like. I would definitely come back just for that experience alone.
JJ
jemekia
Nov 16, 2025
5.0
Listen… this was only my second time at CAVA and I’m already obsessed. The vibe? On point. The service? Top-tier. The staff had great energy, helped me build the perfect bowl, and literally made the whole experience fun.
And the FOOD? Oh my gosh. Fresh, flavorful, and straight-up addictive. Every bite was fire. The portions were generous, everything tasted clean and seasoned just right, and the flavors hit every single time.
CAVA is definitely the place to be — if you’re not eating here, you’re missing out! I’m already planning my next visit. 🔥🔥🔥
BP
Brooke Prewitt
Nov 15, 2025
5.0
My experience at CAVA was beyond incredible thanks to Rob. From the moment I walked in, he treated me like I was the most important customer in the entire restaurant. His energy was unmatched — friendly, upbeat, and genuinely happy to help. He perfected my bowl like an artist, double-checking every detail and making sure everything was fresh and exactly how I wanted it.
Rob didn’t just make my meal… he made my DAY.
Customer service like his is rare. He deserves a raise, a promotion, and probably his own CAVA location at this point. If every employee worked like Rob, CAVA would be the greatest restaurant on Earth. I’ll be returning specifically because of him!
FU
Frank Unger
Nov 7, 2025
2.0
Nothing towards the sweet employees...but, this must be the SALTIEST food I've ever eaten in my life. I mean wow. 1st bite and I wonder, where on earth are the spices?? basil, garlic, oregano, paprika, anything besides a cup of salt? Had terrible stomach ache from it and know plenty of others who do not eat here from the same. Folks, salt causes inflammation and makes you retain water, i.e. weight gain. Salt is also the cheapest seasoning and is abundant in cheap, mass produced food
AK
Ashadia Kimbell
Oct 31, 2025
1.0
Me and my family came here after a long drive because I was craving one of my favorite places to eat. Everything was going well until we arrived around 9:00 PM. They were already preparing to clean up, but we decided to order anyway. A young employee began making our bowls and seemed a bit confused when we ordered extra chicken (which we were told would have an additional charge). Somewhere in the communication, he must have thought my husband wanted honey chicken instead of regular chicken.
When I reviewed my receipt (as I always do), I noticed we were charged for honey chicken when my husband only asked for regular. We politely asked if we could get a refund for the honey chicken that was added by mistake. The cashier said it was no problem and that she would fix it once her line went down, so we sat inside and ate our food.
A manager named Jashun came out shortly after, being rude to customers in line, thinking they were the ones with the issue. One of the customers even told her, “I don’t have an issue, it’s them,” and pointed toward our table. The manager responded, “I don’t need to take it up with anyone.” I stood up and clarified that I was the one who had asked about the refund.
She then snatched the receipt out of my hand, asked if I wanted the bowl remade (which I didn’t), and when I said no, I just wanted a refund for the incorrect item, she said, “Well give me the whole bowl back then.” My husband handed her the bowl, and I told her she could keep it since her attitude made me lose my appetite.
She said she had processed the refund and that the money would go back on my card, then aggressively handed the receipt to me and said “Goodnight.” A police officer who was in line even noticed how unprofessional and disturbing her behavior was.
This experience completely ruined what was supposed to be a nice meal after a long drive. The issue was simple, yet the manager’s behavior made it unnecessarily disrespectful and stressful. Please be mindful of who you put in charge—this level of customer service is unacceptable. I won’t be returning to this location again.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
What are the opening hours of CAVA in Savannah, GA?
CAVA is open daily from 10:30 AM to 10:00 PM.
Is CAVA open on major holidays?
CAVA is closed on Thanksgiving Day (Nov 27), Christmas Eve (Dec 24), and Christmas Day (Dec 25).
Does CAVA offer delivery and takeout options?
Yes, CAVA offers delivery and takeout services.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, Visa, debit cards, and mobile NFC payments.
Does CAVA accommodate families and children?
Yes, CAVA welcomes families and children and has a children's menu available.
Are there apps available to order from CAVA?
Yes, you can order via the CAVA iOS app and Android app available on their respective stores.
Where is CAVA located in Savannah, GA?
CAVA is located at 1821 East Victory Drive, Savannah, GA 31404, USA.
What are some nearby places customers might visit before or after dining at CAVA?
Nearby places include Zoës Kitchen (Greek restaurant), Bruster's Real Ice Cream, and Whole Foods Market, offering options for additional dining or grocery shopping.
If I'm visiting CAVA, where can I get a coffee nearby?
You can visit WFM Coffee Bar located nearby for coffee before or after your meal at CAVA.
Are there any beauty or wellness services close to CAVA?
Yes, nearby you will find Posh Nail Salon, The Joint Chiropractic, and The Lash Lounge Savannah – Victory Station for beauty and wellness services.