Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and lack of professionalism.
Food Quality
Food quality is inconsistent; while some customers enjoyed the biscuits and chicken, others complained about cold or poorly prepared items.
Order Accuracy
Frequent issues with order accuracy, especially with drive-thru orders, leading to customer frustration.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported dirty conditions and broken equipment.
Wait Times
Long wait times reported, particularly during busy hours, with some customers experiencing significant delays.
JJ
jackflak7056
Nov 16, 2025
2.0
Went through drive through first. They have an automated system that is very quick to interrupt you to ask if there's more to your order. Several times. And when I asked it for a human to talk to, I waited for about 5 minutes before I gave up and went inside. Then I was ignored for a bit, though i was eyeballed by several of the kitchen staff.. Then the cashier was very standoffish. I was pretty polite and it took a couple for the counter employee to open up/relax. Unfortunately it took another ten minutes to get my order; and I was the only customer in the store. Food was good. Gravey was good. Sausage biscuits were good. Had a steak biscuit-it was good. I will give grace and believe they were busy with on-line orders.
CS
chuck sowell
Nov 11, 2025
5.0
Automated outdoor order placing, this piece of AI doesn’t miss anything. Very fast. Live crew is pleasant and the drive through is quick.
AB
Adam Bonacci
Nov 10, 2025
1.0
I waited for ever to be served. People behind me were getting their food before me. The person who took my order disappeared and after ten minutes of waiting he finally came with my food. I found hair in my chicken sandwich, it was an old freeze dried chicken patty and no telling what else he did to it. Disgusting as it looked I just threw it away. Spent money just to throw in the trash. Never eat there again
MR
Michael Raab
Nov 8, 2025
1.0
What happened to Bojangles? Chicken wasn’t fresh and the biscuit was rock hard. Make matters worse the language between employees coming from the kitchen was so foul I was even offended by the choice words and tone I had to leave. I doubt I’ll be back.
QQ
Queen
Nov 6, 2025
2.0
Had to go inside to place my order. Please train your front liners on the importance of good customer service. The cashier just looked at me. No can I take your order or anything. I had to ask if she was ready to take the order because she didn’t open her mouth to say anything! It’s ridiculous & makes me not want to spend my money there based on the lack of professionalism. Do better or keep those kind of employees in the back
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the operating hours of the Bojangles location at 4401 Ogeechee Rd?
This Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Does this Bojangles offer drive-through service?
Yes, this location has a drive-through available for customer convenience.
Are there options for takeout and delivery at this Bojangles?
Yes, takeout and delivery services are both available at this location.
Is catering offered by this Bojangles restaurant?
Yes, Bojangles offers catering services for events and gatherings.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, MasterCard, Visa, and travelers checks as payment options.
Is there seating available for dine-in customers?
Yes, this Bojangles location provides seating for dine-in customers.
Can I order from Bojangles using a mobile app?
Yes, you can order using the Bojangles app available on both Apple App Store and Google Play Store.
What nearby restaurants can I visit before or after dining at Bojangles?
Nearby restaurants include Patron Mexican Bar & Grill, The Smoking Egg Brunch Restaurant, NaRobias Grits & Gravy, Dunkin', Firehouse Subs, and Yummy Cafe, offering a variety of cuisines for you to enjoy.
Are there any nearby services useful to customers visiting Bojangles?
Yes, services such as Mavis Tires & Brakes, Savannah Tire, Auto Doc, and Caliber Collision are nearby for automotive needs, and salons like New York Salon, G.A Nails, and The Man Cave Day Spa Shop LLC are also close by for beauty and relaxation.