Ben & Jerry’s

4.6
720 reviews
Ben & Jerry's Savannah ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Savannah ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
25 E Broughton Street, Savannah, GA
31401, United States

Hours

Reviews

4.6
720 reviews
5 stars
534
4 stars
113
3 stars
37
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, helpful, and attentive, with specific mentions of Leah, Kayla, and Mallory for their exceptional service.

Ice Cream Quality

The ice cream received high marks for its delicious flavors, with many customers expressing satisfaction with their choices.

Cleanliness

The store was frequently noted for its cleanliness, contributing to a positive overall experience.

Mixed Experiences

While many reviews highlighted great service, some customers reported negative interactions with Leah, indicating inconsistency in staff attitudes.

Value for Money

A few customers felt that the prices were high for the portion sizes, particularly for smaller cups.
  • DL
    Destinee Lunsford
    5 days ago
    5.0
    Ms.Kim was the sweetest. Great service & ice cream 🩷
  • MW
    Markel and Lisa Washington
    Nov 15, 2025
    5.0
    Kim is great. Friendly and fun. Just a bonus to good ice cream.
  • AT
    ami t
    Oct 28, 2025
    5.0
    Isa was so lovely and kind, helped me pick an ice cream that i love! definitely coming back here again!!
  • SS
    Someone Someone
    Oct 28, 2025
    2.0
    Loved the ice cream and the service from the others, truly amazing but the server Leah had the worst attitude and was so rude I had to immediately leave. She acted so poorly and rolled her eyes when I came in. She acted like she didn't want to be there and sighed whenever I had something to say. Other than that, the mint chocolate chip was really good.
  • LC
    lisa cannon
    Oct 25, 2025
    3.0
    well i went in for some ben and jerrys after my errands cause i just wanted a little sweet treat, and the ice cream was real good, i got the one with the cookie dough, nice and soft. but that girl leah at the counter, i don’t think she meant to be rude exactly, maybe she was just distracted or tired or something, but when i asked if they had smaller cups she kind of sighed and looked past me like she had somewhere better to be. i know these young folks have a lot going on, but it did sting a little, i’m not made of stone. i was just trying to be friendly. i smiled at her anyway and said thank you but she didn’t look up. i don’t want to get her in trouble or anything, but i do think people should try to be kind even when they’re busy. the ice cream was still lovely though, i ate the whole thing in the car.

Frequently Asked Questions About Ben & Jerry’s

What is special about the ice cream served at Ben & Jerry’s Savannah?

Ben & Jerry’s Savannah serves euphoric ice cream flavors, served the way the first scoops were offered back in 1978. Enjoy waffle cones, shakes, and sundaes with your favorite flavors.

Where is Ben & Jerry’s ice cream shop located in Savannah?

It is located at 25 E Broughton Street, Suite 1B, Savannah, GA 31401, US.