Chart House

Reviews

• JD

  Jan Davies

  today
  1.0
  Had 745pm reservations on 4/25. Seated early at 700 with 2 adults and 2 kids on 3rd floor. Ordered cocktails and kids dinners upon seating. Kids dinners came out at 745 and still had no cocktails and no salad for the adults. Other tables around were also noticeably upset with length of time it took to receive food and drinks. Over an hour to get a drink. When the food came out for the adults, it was incorrect and had to send it back and when it came back it was cold. It was really a bad experience.
• BG

  Bonnie Gordon

  3 days ago
  5.0
  We had a table of 12 on a week night and we couldn’t have asked for a better experience! The food was amazing; we had different appetizers, salads, entrees, and desserts. All All the food was delicious and the drinks were too. But best of all was Dani, our server. She gets six out of five stars! She was so very, very busy, but still so polite and genuine as she worked constantly for hours on our behalf. Go to Chart House and ask for Dani and I promise you’ll have a great experience!
• LH

  Liz Hartley

  Apr 18, 2026
  5.0
  Chart House is phenomenal! We were astonished with the service, food and drinks. The food (swordfish) was wonderfully presented and full of flavor. The servers were so friendly, helpful and genuinely kind. In addition, my friend left her glasses on the table and upon calling the following day, Ryan was very cordial and found them, placing them in safekeeping for us to pick up. Of course we stayed for another beautifully-crafted cocktail when we came back to pick up the glasses. This place has it all. By far the best service we have received during our long weekend girls getaway and first time in the city!
• KW

  Kelly Webb

  Apr 15, 2026
  4.0
  My husband and I ate at Chart House. He ordered the swordfish with rice and I had the Salmon with garlic mashed potatoes. The food was excellent. The dessert was going to take an extra half hour. So we paid and left. We walked a few doors down and bought rocky road ice cream. The couple who sat at a table beside us at the Chart House also did not want to wait a half hour, so they went to the same place and bought ice cream too! Yummy! If there is ever an issue with dessert maybe say so at the beginning and the waiter can put the dessert order in at the same time as the food order. Then there is a big possibility that no one will leave to go buy dessert somewhere else. Manager!
• AD

  Allison Dulaney

  Apr 9, 2026
  1.0
  We had high expectations for an upscale experience at Chart House, but left rather disappointed. The prime rib was extremely underwhelming—overpriced, overcooked, and lacking the marbling you’d expect, leaving it dry and not very flavorful. Service didn’t help the situation. Our water and wine glasses sat empty for long stretches, and our waiter was noticeably pushy when it came time to order. He repeatedly tried to upsell us, even steering us toward bottled water with the comment about “filtered Savannah river water,” which felt unnecessary and off-putting. To their credit, the manager did comp our appetizer to try to make things right, which we appreciated. However, the overall experience didn’t match the price point or expectations. Unfortunately, we’d still recommend steering clear.

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