Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Sandy Springs Roswell Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.8
203 reviews
5 stars
79
4 stars
9
3 stars
8
2 stars
13
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, soggy wings and missing flavors.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of urgency.
Management Concerns
Feedback indicated issues with management, including poor communication and inadequate handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted good food quality on certain visits.
- CCClockWorkFKJan 5, 20261.0Terrible location. I’ve been calling and even went up to the store about an order I never received that was placed but never delivered. I am still getting the run around and have not received my refund after being told it would be handled. Order #3911550782
- MCMary CistoneOct 31, 20255.0The last couple times have been great!
- KMKalaiah McspaddenOct 17, 20251.0This place SUCKS I paid extra for xtra crispy wings and they came SOFT and SOGGY!! You can't call the location bc the number provided goes straight to VOICEMAIL. You can't even reach anyone to talk! I will never order from this place again! the wings are SOGGY AND NASTY. Never go here!! I would give NO STARS if I could
- LLLeeyaOct 5, 20251.0DO NOT COME HERE. WAITED OVER AN HOUR FOR A WRONG ORDER. Ordered online and the app says food would be ready at 5:30. When I got there, the food was not ready. Waited for about 20 minutes in the resulting before they told us they couldn't find the order. They searched on the computer found it and made it. Got the order wrong. Gave me regular BBQ instead of Korean. The other wings barely had any sauce there was almost no seasoning on the fries. Did not receive any food until 6:20pm. Waited over an HOUR past the estimated time from the website for food that was not good. Use to love wingstop but this has been my worst experience. Bad food. Lazy staff. Will not be back.
- DMDavon M.Oct 2, 20251.0The manager Carlos needs to be fired. I ordered on UberEats. They accidentally gave my order away without confirming that the driver took delivery. UberEats was still sending other drivers. Instead of realizing the mistake and remaking the order. He decided to tell me that I had to resolve it with UberEats myself. It made 0 sense. He had no respect for the customer or 3-4 delivery drivers that kept arriving and getting sent away.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Sandy Springs Roswell Rd?
Wingstop Sandy Springs Roswell Rd is open daily from 10:30 AM to 1:00 AM.
Does Wingstop offer delivery and takeout services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of wings and flavors can I order at Wingstop Sandy Springs Roswell Rd?
You can order classic or boneless wings and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Is there a drive-through available at Wingstop Sandy Springs Roswell Rd?
No, Wingstop Sandy Springs Roswell Rd does not have a drive-through service.
How can I place an order online for Wingstop Sandy Springs Roswell Rd?
You can order online for carryout or delivery through their website at https://www.wingstop.com/location/wingstop-1905-sandy-springs-ga-30328/menu or via the Wingstop app.
What payment methods are accepted at Wingstop Sandy Springs Roswell Rd?
They accept American Express, Discover, Mastercard, and Visa.
What is the address and contact number for Wingstop Sandy Springs Roswell Rd?
The restaurant is located at 5920 Roswell Road, Sandy Springs, GA 30328. You can contact them at +1 404-941-9764.
What nearby places can I visit before or after dining at Wingstop?
Nearby you can visit Peach Music, a concert venue; Parkside Shops for shopping and dining; and Egg Harbor Cafe for breakfast and brunch.
Are there other dining options close to Wingstop Sandy Springs Roswell Rd?
Yes, nearby dining options include Fresh One Kitchen for health food, Bishoku for Japanese cuisine, and Boston Market for American dishes.
What local services are near Wingstop that could be useful for customers?
Customers can find services like Liberty Tax Service for tax needs, Navy Federal Credit Union for banking, and Classy Clips for hair and beauty treatments nearby.